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There are newer employer reviews for Lifetouch

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Helpful (1)

Management concerned mostly about money

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Photographer & Sales Associate in New York, NY
Current Employee - Photographer & Sales Associate in New York, NY

I have been working at Lifetouch full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Opportunity to pursue photography as a career, without the hassle of owning your own studio

Cons

compensation is exclusively commission; long hours, a lot of travel for low income; management more concerned with bringing money into the company than with the photographers; work is sporadic; quality of the photography and the photographic instruction is lower than they think it is - same level as mall studio photography

Advice to Management

focus more on the photographers, less on the bottom line; treat employees as valuable parts of the business, not as replaceable cogs in a money-generating machine

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  1. Helpful (4)

    Run ..Dont walk away from this job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer/Sales Specialist
    Current Employee - Photographer/Sales Specialist

    I have been working at Lifetouch full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I like that we work independently and that we can take creative portraits.

    Cons

    Where do I begin? As a photographer/sales specialist we are sent to churches where you don't stand a chance of making money. Sometimes in the ghetto. The marketing rep in my area couldn't care less about our safety or if we make money. The company standard is that we set up at noon when arriving at a church. She will have us set up at ten am with the promise we will get done earlier but that never happens. She also has us start earlier than any other district nation wide on Saturdays. Complaining does no good.
    We have a minimum wage guarantee but wage adjustments are supposedly done quarterly. It is so confusing it is really difficult to know if you ever get minimum wage. The most frustrating thing for me is the company pays us according to our sales average. If we are sent to a poor area and our average drops below 75% we make 12% commission instead of 16%. Now we are not only having a bad day but are further penalized by making less commission. Then to top it off..if we go to a better church within the same week, we have to sell a lot more in order to get our average up to 16%. I am out of here as soon as I find a better job. I am sent hours away from home week after week even though there are many churches in the city where I live.
    Another problem is when you have co-workers who don't keep up. If we pick up extra sits to keep us on schedule it hurts our average. It is very unfair to get paid less for working harder.

    Advice to Management

    Without photographers Lifetouch would not exist. Give us the respect and pay we deserve.
    Make the church consultants more accountable for the churches they enlist.


  2. Helpful (2)

    Territory Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Representative
    Former Employee - Territory Representative

    I worked at Lifetouch full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, employee owned, awesome headquarters in MN if you get to work there, and nationwide coverage.

    Cons

    Was part of the Herff Jones buy out and was somewhat deceived to sign on to the company only to have them take my accounts and then reduce my territory, pay, and title. Not honest about how they were going to go about the change. Always vague with their answers. Training is done by a guy who needs to get back out on the street and just see how his techniques don't work in all parts of the country.

    Advice to Management

    Get on the street with your people and reconnect with the customers and what the sales force is up against. Let the rep have more control over the process that happens in their own territory.


There are newer employer reviews for Lifetouch
There are newer employer reviews for Lifetouch

See Most Recent

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