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There are newer employer reviews for LiveOps

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Helpful (1)

Fail.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software Engineer in Palo Alto, CA
Former Employee - Software Engineer in Palo Alto, CA
Doesn't Recommend

Pros

There are none. Unless you're a janitor.

Cons

Complete chaos. The only way they manage to make money is that all the other call centers are worse. The engineering department is clueless, with a super complex infrastructure and territorial disputes. All the bad that happened at Netscape and Microsoft is carried over to LiveOps.

Advice to Management

Take your money and run. This is going to be a fiasco.

Other Employee Reviews for LiveOps

  1. Great opportunities to learn & grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Fredericton, NB (Canada)
    Current Employee - Senior Director in Fredericton, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    All employees have a passion for the company and customer service industry. While management has undergone some changes, the team have right balance between short-term and long-term objectives. A strong commitment on investing in product, people and process. The team genuinely care about customers, partners, and fellow employees.

    Cons

    A lot of change in last 10-months. If you're someone who doesn't like change, might be seen as a con. I personally welcome change provide it gets the company a step closer to its goals. We are making leaps ahead.

    Advice to Management

    Keep driving forward with same commitment, focus and determination.


  2. Helpful (1)

    A lot of promise, and a lot of promises: Neither fulfilled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in London, England (UK)
    Former Employee - Sales Director in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LiveOps full-time (More than a year)

    Pros

    Excitement and the feeling that there is technology being developed that will be shaping the future . The potential for exercising share options. Some excellent customers like Salesforce. Technology that looks and feels intuitive in client demonstrations.

    Cons

    This might just be a 'start-up thing' - but I found some major challenges. There is an awful lot of vapourware in terms of what is presented to the customer/partner, and what is actually happening/achievable, proven... this pushed me out of my comfort zone as a salesperson at times. Also the culture is entirely US-focussed, highly detached and quite often does NOT reward effort outside of billable seats. I found that this combination saw some fairly schizophrenic 'hire 'em and fire 'em' decisions, and I have since seen a significant slice of influential Management (Sales and Product) removed - but I know some guys there still working serious hours and finding life fairly uncomfortable.

    Advice to Management

    People in your organisation need time, effort and engagement to reach their potential. Too many promises on what might happen will really start to burn people out. When I worked here the CEO would not even share a cab ride with his employees. This speaks volumes.


There are newer employer reviews for LiveOps
There are newer employer reviews for LiveOps

See Most Recent

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