LiveOps

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188 Employee Reviews (View Most Recent)

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Live Agent

Call Center Agent (Former Employee)

ProsContractor status so you're in control of your time and intensity. I love being able to control my schedule. Option to work any slot 24hrs a day. Have built up my business to have many lines to take calls for. Live Ops has been well worth the training investment and the application fees.

ConsLiveOps gives opportunities and takes them away at will, can be unsettling. Schedule on preferred lines can be unpredictable. Lines can be taken away without much notice.

Advice to Senior ManagementGive agents a great sense of security. Give more notice for an agent to "fix" performance before taking away lines.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    All the Silicon Valley Talent is Gone - Now Just a Bunch of Remote Call Center People

    Anonymous Employee (Current Employee)

    I have been working at LiveOps full-time for more than 5 years

    Pros: Matching 401K Decent Medical Ability to work remotely Fresh fruit and free soda Cons: Underpaid and terrible morale - all the talented (and educated) people either left on their own or were laid off to make room for the… Advice to Senior Management: Figure out where the company is going - if you want to just be a call center than continue back filling all the local talent… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Pure Chaos

    Customer Service Representative (Current Employee)

    I have been working at LiveOps as a contractor for more than 8 years

    Pros: Has not been a Pro with this company since 2009… Cons: This company does not know how to honor its own contracts. It is promising its clients things that it should not. There is too much… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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