LiveOps
2.8 of 5 130 reviews
www.liveops.com Santa Clara, CA 150 to 499 Employees

130 Employee Reviews (View Most Recent)

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Pure Chaos

Customer Service Representative (Current Employee)

I have been working at LiveOps as a contractor for more than 8 years

ProsHas not been a Pro with this company since 2009 when they went public.

ConsThis company does not know how to honor its own contracts. It is promising its clients things that it should not.
There is too much effort put into cutting costs.
 Most calls routed to agents are not getting through due to out dated equipment.
Too many changes without thinking things through means more changes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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1 person found this helpful  

Lots of good changes. Great new people, new focus!!!

Anonymous Employee (Current Employee)

I have been working at LiveOps


Pros: The new business strategy is all about Cloud Application Platform business. This a very smart move and clip steps ahead of our competitors.… Cons: Moving very fast and furious. If you can't get the work done, than… Advice to Senior Management: Keep pushing the right direction and remember to also reward… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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1 person found this helpful  

Great way to earn extra money while working from home

Anonymous Employee (Current Employee)

I have been working at LiveOps


Pros: (1) Flexible work hours (basd on the opportunity you may have a minimum number of hours to work each week, but this is easy to… Cons: (1) Work is seasonal and paychecks vary every pay period (2) Agents… Advice to Senior Management: (1) Provide the agents with accurate performance information, the current… More

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