LiveOps

  www.liveops.com
  www.liveops.com
There are newer employer reviews for LiveOps

 

Pure Chaos

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at LiveOps as a contractor (more than 8 years)

Pros

Has not been a Pro with this company since 2009 when they went public.

Cons

This company does not know how to honor its own contracts. It is promising its clients things that it should not.
There is too much effort put into cutting costs.
 Most calls routed to agents are not getting through due to out dated equipment.
Too many changes without thinking things through means more changes.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

228 Other Employee Reviews for LiveOps (View Most Recent)

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  1. 1 person found this helpful  

    Lots of good changes. Great new people, new focus!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LiveOps

    Pros

    The new business strategy is all about Cloud Application Platform business. This a very smart move and clip steps ahead of our competitors. We've hired great people to lead this effort and making significant strides in the right direction. Very experienced executive team who get it!

    Cons

    Moving very fast and furious. If you can't get the work done, than get out of the way. Only passionate fast-paced and creative people need apply.

    Advice to ManagementAdvice

    Keep pushing the right direction and remember to also reward your A Players.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great way to earn extra money while working from home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LiveOps

    Pros

    (1) Flexible work hours (basd on the opportunity you may have a minimum number of hours to work each week, but this is easy to schedule if you book your time when the schedule rolls out)
    (2) Bi-weekly paychecks
    (3) Working from home
    (4) Lots of training available for insurance agents
    (5) The forums give contractors a way to meet new people, gain advice & tips and learn about other work at home opportunities available with other companies
    (6) Agents have the ability to work on more than one opportunity within the company; and you can also work for other companies at the same time

    When looking at this company for a work-at-home job, you have to go in with understanding that the pay is variable. If you can, work other jobs at the same time so that you do not become disappointed during times of low call volume or low sales numbers. If you find that you are struggling talk to other agents, (there are many that have been working with the company for years) for advice and support.

    Cons

    (1) Work is seasonal and paychecks vary every pay period
    (2) Agents do not receive accurate information on how perfomance statistics are calculated

    Advice to ManagementAdvice

    (1) Provide the agents with accurate performance information, the current system can be very confusing

    No opinion of CEO
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