There are newer employer reviews for LiveOps

1 person found this helpful  

Great Flexibility

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Sales  in  Charlotte, NC
Current Employee - Customer Service Sales in Charlotte, NC

I have been working at LiveOps as a contractor for more than a year

Pros

Flexibility with scheduling is great.

Cons

Number of upsells could be less.

Advice to ManagementAdvice

It would be great to see more customer service contracts brought in.

Recommends
Neutral Outlook
Approves of CEO

207 Other Employee Reviews for LiveOps (View Most Recent)

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  1. 3 people found this helpful  

    I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Contractor  in  Dunnellon, FL
    Current Employee - Independent Contractor in Dunnellon, FL

    I have been working at LiveOps full-time for less than a year

    Pros

    Work from home eliminates fuel cost, no dress code, schedule in 30 minute increments, talk to people all day long, rewarding work! Bonuses offered.

    Cons

    Start with company has to be sales (infomercials), sometimes the call volume isn't there to support pay, pay per minute rates, independent contractor, no benefits.

    Advice to ManagementAdvice

    Start allowing the work from home contractors the ability to advance in the company to become actual employees of LiveOps.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Lots of SMART people got out, and many more will follow if things don't get better soon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Specialist  in  Santa Clarita, CA
    Current Employee - Program Specialist in Santa Clarita, CA

    I have been working at LiveOps full-time for more than 3 years

    Pros

    Ability to work from home
    Decent Medical Package
    Matching 401K

    Cons

    Overworked, underpaid, cliques, low morale, disorganization, little direction, constant fires that need to be dealt with, layoffs every quarter, constant changes to supposedly make things better, but they end up only adding to the workload, unprofessional and uneducated managers (I have a degree, and my supervisor does not. I'm actually not even sure how she even has a job at all actually), no hope of advancement, no job security, horrible communication, lack of clear goals, office politics and gossip.

    Advice to ManagementAdvice

    Figure out where the company is going and communicate the plan to all of the employees, not just CA employees and Directors, make every employee feel valued, compensate employees more, encourage more interaction between employees in the office and those who work remotely so remote people don't feel so completely cut off and looked down upon. Realize that most of the "Community" department is really unhappy because they feel overworked, unappreciated, and underpaid and are actively seeking employment elsewhere. I don't know one person who is happy. Also, bring back the opportunity to ask anonymous questions at All Hands meetings. Everyone is afraid to ask questions now (if they are actually even given the opportunity).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for LiveOps

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