There are newer employer reviews for LiveOps

1 person found this helpful

Not worth your time and effort!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at LiveOps part-time (less than a year)

Pros

Ability to work from home. That is it!

Cons

You are mostly taking calls for infomercials and you have to upsell repeatedly sometimes 2 or 3 additional products for each call. If the poor customer says no a script pops up for you to try to convinve them again. At the end of calls you had to offer magazine subscriptions.
If you are good at selling a certain product that is All the calls you will get and believe me back to back calls selling certain products will burn you out FAST!
They don't pay per hour. It is .25 per minute of talk time which is riduculous!
Hard to get hours for yourself!!!

Advice to ManagementAdvice

Join the real world and at LEAST pay per hour scheduled!

Doesn't Recommend
Negative Outlook
No opinion of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. It's what you put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at LiveOps as a contractor

    Pros

    Fleixble schedule. They complain about call volume being low, the more you work the more calls will come in. Call volume is not always low. The best way to suceed with this is to put in a set number of hours a week, where you work at specifics times of your choice

    Cons

    The pay is not hourly. I think alot of people give up too easy.

    Advice to ManagementAdvice

    This advice is actually to those looking to work here. I think alot of people give up too easy. They complain about call volume being low, the more you work the more calls will come in. Call volume is not always low. The best way to suceed with this is to put in a set number of hours a week, where you work at specific times of your choice. Comitt to at least working 1-2 hours at a time. After doing this you will see that you can actually make money doing this. Don't give up because you get discouraged about call volume.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Live Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Call Center Agent
    Former Contractor - Call Center Agent

    I worked at LiveOps as a contractor (more than a year)

    Pros

    Contractor status so you're in control of your time and intensity. I love being able to control my schedule. Option to work any slot 24hrs a day. Have built up my business to have many lines to take calls for. Live Ops has been well worth the training investment and the application fees.

    Cons

    LiveOps gives opportunities and takes them away at will, can be unsettling. Schedule on preferred lines can be unpredictable. Lines can be taken away without much notice.

    Advice to ManagementAdvice

    Give agents a great sense of security. Give more notice for an agent to "fix" performance before taking away lines.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for LiveOps

Work at LiveOps? Share Your Experiences

LiveOps

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.