227 Employee Reviews (View Most Recent)

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4 people found this helpful  

Not concerned about Agents

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Current Employee - Call Center Agent  in  Charlotte, NC
Current Employee - Call Center Agent in Charlotte, NC

I have been working at LiveOps part-time for less than a year

Pros

Flexibility of hours is good
Prompt payments is great

Cons

Somewhat shady with script delivery. Very punitive when it comes to agents not being able to fulfill commits for any reason, or keep up with high sales calls.

Advice to ManagementAdvice

Stop being so rigid and remember that you need agents to run your almost free virtual callcenter. Stop taking advantage of employees just because the economy is bad. Stop hiring more people when you don't have enough work for those of us there.

Doesn't Recommend

Other Reviews for LiveOps

  1. 3 people found this helpful  

    Home based telesales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Response Agent  in  Santa Clara, CA
    Current Employee - Direct Response Agent in Santa Clara, CA

    I have been working at LiveOps as a contractor for more than a year

    Pros

    Flexible working hours with 24 hour options, easy to use for anyone, work from home, etc.

    Cons

    Low pay with no pay guarrantee, pushy scripted sales tactics, slow help via IM, and not enough schedule availability each week.

    Advice to ManagementAdvice

    Pay a guarranteed minimum wage for hours scheduled to ensure payment for time, speed up the time it takes for Agent Services to respond to questions, create more schedule availability.

    Recommends
    No opinion of CEO
  2. 3 people found this helpful  

    My experience has been a positive one with LiveOps!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Bay Minette, AL
    Current Employee - Customer Service Representative in Bay Minette, AL

    I have been working at LiveOps as a contractor for more than 3 years

    Pros

    Make your own schedule.
    Work from home.

    Cons

    No benefits.
    Independent Contractor so you have to pay your own taxes, internet, and phone.

    Recommends
    Neutral Outlook
    Approves of CEO
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