2.8 of 5 147 reviews Santa Clara, CA 150 to 499 Employees

147 Employee Reviews (View Most Recent)

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4 people found this helpful  

Work at Home- Look No Further...LiveOps is an Excellent Choice. Very Flexible, With Room to Grow!!

Customer Service Representative (Current Employee)
West Pittsburg, PA

ProsI Love this company and the freedom. I have been with this company for about 3 years. I began with sales. It was pay with commision. I advanced to a different customer service position (another client). I have been offered another line now, which is also customer service. All together I have sales and customer service lines that I can work (choose from), and I schedule myself in 30 minute increments..The pay is very good, especially compared to other work at home companies. The training is mostly done on your own, but there are also training conferences, and conferences to stay up-to-date on the material. I paid for a background/credit check when I started. I have an Associates Degree and Medical Billing Degree. Bonus pay is often offered, as well as great contests. I love the freedom to choose my own schedule! Job security is pretty good. According to my experience, LiveOps will recognize your dedication & performance, and allows you to Advance from within! I have worked at other work at home companies and have not found them to be as wonderful as LiveOps. The management team at LiveOps (that I have dealt with), has been extremely professional and easy to communicate with. Liveops will give you the tools and a position, then it is up to you how you handle and succeed at that position (as a contractor). I love the amount of opportunities here! This is a company that you can grow your home business with!

ConsThey do not hire in NY and possibly Vermont..

Advice to Senior ManagementKeep up the Good Work!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    3 people found this helpful  

    Not concerned about Agents

    Call Center Agent (Current Employee)
    Charlotte, NC

    I have been working at LiveOps part-time for less than a year

    Pros: Flexibility of hours is good Prompt payments is great Cons: Somewhat shady with script delivery. Very punitive when it comes to agents not being… Advice to Senior Management: Stop being so rigid and remember that you need agents to run your almost free virtual callcenter. Stop taking advantage of… No, I would not recommend this company to a friend More
    • Work/Life Balance
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    1 person found this helpful  

    Up and Down

    Independent Contractor/Customer Service (Current Employee)
    Atlanta, GA

    I have been working at LiveOps as a contractor for more than a year

    Pros: Flexibility, Working from home, no commute, no workplace drama Cons: Slow Periods, Can Lose lines for lack of sales and… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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