There are newer employer reviews for LiveOps

5 people found this helpful  

Lots of potential, hard to succeed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at LiveOps full-time

Pros

Interesting opportunities in the market. Contact center is changing. LiveOps has a proven set of technologies and people. Opportunities for growth if you can make an impact.

Cons

Unclear strategy from the top. Management team all seems like ex-Sybase people now. CEO lives in another city. Trying to succeed in too many things at the same time. Lots of people leaving, lots of people coming in.

Advice to ManagementAdvice

Focus. Reward people who actually perform. Better accountability for senior staff. Get in touch with actual customers.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

204 Other Employee Reviews for LiveOps (View Most Recent)

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  1. 3 people found this helpful  

    Unethical procedures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Agent
    Former Employee - Independent Agent

    I worked at LiveOps as a contractor

    Pros

    You will get paid for your work. You make your own hours and the schedule requirements are flexible.

    Cons

    Liveops is not a reliable "job." They are intended to use as additional income only. They will terminate your contract and never give you proof as to why. They terminated my contract once because they claim I never renewed my contract, which was a lie. They also claimed that I committed a violation that NEVER happened. This company will flat out make up reasons to terminate your contract and never respond to your messages or concerns. My experience with them was the most ridiculous work-related situation I have ever encountered. My advice is: If you work for them, make all the money you can, but NEVER get too comfortable and always keep other jobs or sources of income. You can't build a solid house on a shaky foundation.

    Advice to ManagementAdvice

    Have a conscious. Start doing the right thing. Do not terminate an agent's contract without providing proof of wrong doing. Have better communication where you can actually speak to a human instead of emails that do not get responded to.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Horrible Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LiveOps Contractor  in  San Antonio, TX
    Former Employee - LiveOps Contractor in San Antonio, TX

    I worked at LiveOps as a contractor for more than a year

    Pros

    None. They are the worst place to contract ever.

    Cons

    They will boot you for no reason and never give proof.

    Advice to ManagementAdvice

    Get it together. Prove why you are dismissing contractors and give them an opportunity to correct whatever you are dismissing them for. Or at least answer their post boxes when they ask why they were termed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for LiveOps

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