There are newer employer reviews for LiveOps
There are newer employer reviews for LiveOps

See Most Recent

Helpful (2)

Wonderful

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Program Specialist in Redwood City, CA
Former Employee - Program Specialist in Redwood City, CA
Recommends
Positive Outlook
Approves of CEO

I worked at LiveOps full-time (More than 5 years)

Pros

Company is making a difference for independent contractors and other cloud technology markets.

Cons

Lower management needs more guidance in the company's strategic goal and how to go about accomplishing it.

Advice to Management

Trained lower management to know how to handle and meet the company's strategic goals.

Other Employee Reviews for LiveOps

  1. Helpful (6)

    Lots of potential, hard to succeed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LiveOps full-time

    Pros

    Interesting opportunities in the market. Contact center is changing. LiveOps has a proven set of technologies and people. Opportunities for growth if you can make an impact.

    Cons

    Unclear strategy from the top. Management team all seems like ex-Sybase people now. CEO lives in another city. Trying to succeed in too many things at the same time. Lots of people leaving, lots of people coming in.

    Advice to Management

    Focus. Reward people who actually perform. Better accountability for senior staff. Get in touch with actual customers.


  2. Helpful (4)

    Unethical procedures

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Independent Agent
    Former Contractor - Independent Agent
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LiveOps as a contractor

    Pros

    You will get paid for your work. You make your own hours and the schedule requirements are flexible.

    Cons

    Liveops is not a reliable "job." They are intended to use as additional income only. They will terminate your contract and never give you proof as to why. They terminated my contract once because they claim I never renewed my contract, which was a lie. They also claimed that I committed a violation that NEVER happened. This company will flat out make up reasons to terminate your contract and never respond to your messages or concerns. My experience with them was the most ridiculous work-related situation I have ever encountered. My advice is: If you work for them, make all the money you can, but NEVER get too comfortable and always keep other jobs or sources of income. You can't build a solid house on a shaky foundation.

    Advice to Management

    Have a conscious. Start doing the right thing. Do not terminate an agent's contract without providing proof of wrong doing. Have better communication where you can actually speak to a human instead of emails that do not get responded to.


There are newer employer reviews for LiveOps
There are newer employer reviews for LiveOps

See Most Recent

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