LiveOps

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175 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

7 people found this helpful  

BIGGEST SCAMMERS ON THE PLANET

Insurance Agent (Current Employee)

ProsI CAN'T THINK OF ANY

ConsThey make you believe you can make money with them, so you take a huge number of exams, get insurance licenses in three states and I even added another one. I passed the oral exam and written exams and was pretty excited to go on my first call. After my first day of calling, I got a report that said I didn't meet my commitments, which was a total lie, because I was on the phone the whole time. Their report says I logged off, which I never logged off during my commitment. This happened every day for a week and I never could get anyone to help me. I finally got a nice lady that told me my modem was not the right one, so I went out and spent more money on a Static IP line to make sure Live Ops wasn't logging me off somehow, when in fact I was online. Even after I had the Static IP line installed, it was still giving me a report that said I wasn't making my commitments and my performance was bad. I even sent them copies of reports that showed them I was online the whole time, and they still wouldn't listen and told me some bs about that being the total time I was on the phone but I had logged off, which I never did. Well duh, so how can they say I'm not online, when it shows that I was online? There's nobody to talk to there, no live human, and agents can't talk to the IT person, so there's absolutely no help available. So, whatever you do, please do not get hooked into believing this company is legit because it is far from the truth. A few times I was on the phone I got no calls at all and one day I got one call and made $.85. You can sit there for hours with no calls. It's a shame that people get scammed into working for a company like this when we are all out there struggling to make a living.

Advice to Senior ManagementYou need to provide real help to your agents and have a phone number to an IT person, and a phone number for live help, that is, if you care. An agent cannot get help from anyone there. The only help I got was a danged report from the person I sent an email to, which I could look up myself. I got no help whatsoever from anyone so I had to quit so I could make a living. Plus, how could we approve of the CEO when we can't even see who that person is. Your system apparently kept logging me off and I had no idea it di, because my phone panel read "available." So how can a person know if they are logged off on your end, when my end says I'm not?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    many major issues with companies technical support and java

    Sales Representative (Former Employee) Tucson, AZ

    I worked at LiveOps as a contractor for less than a year


    Pros: self employed, own boss, zero traffic Cons: no communication from company, after email is sent. Advice to Senior Management: you won't make any money, a waste of time. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Not a good company if you want a career

    Anonymous Employee (Current Employee)

    I have been working at LiveOps


    Pros: Some days you can work from home Most co-workers are easy… Cons: Some individuals in management roles that are under trained and under educated Horrendous turnover - people quit every week, there are layoffs nearly every quarter and… Advice to Senior Management: Find a better middle management team that can do the job. Get a clear business plan and communicate it to employees instead of… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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