LiveOps
2.8 of 5 130 reviews
www.liveops.com Santa Clara, CA 150 to 499 Employees

130 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

In some instances, this job is like a telemarketing job that with incoming calls.

Telemarketer- LiveOps Calls Us Operator Agents (Current Employee)
Phoenix, AZ

I have been working at LiveOps full-time for less than a year

ProsI will give an example of what working here is like. Think of all those nifty products that are sold on TV at 1 or 2 am. You call the 1-800 number and you get a LiveOps operator. You order product, and you want to hang up, that is when the magic starts, You are scripted to read and up sell to the customer at least another 5 offers before you can place the order or the customer threatens to hand up, and you are monitored on your call time you can not go over, because you are being paid a whole quarter per minute! Yes that's right a quarter per talk time only....example you work an eight hour shift, and in 8 hours you get 60 minutes total, if you are lucky of talk time you get paid a quarter x 60 = $15 for an 8 hour shift!!!! And don't forget you are supposedly self employed, so you gotta pay your own taxes. Oh and just try to make the conversation with the customer long you will get called out on that too, How this place stays in business is really beyond me. Oh yeah let's not forget the extra $1 you get if you are lucky enough to do an up sell after making the customer listen to 10 offers after they placed the order and they do it just to get off the phone.....Now I can afford that porshe I've been saving up for!

ConsRefer to the above!!!!!!!!!!!!!!!!!!!!!! The pros and cons are the same there are no pros, People will say oh at least you don't have to drive to your job...that is good Because in this case if you did had to drive to LiveOps could not afford to on LiveOps quarter per minute

Advice to Senior ManagementManagement is set up the way they are because they claim that we are self employed people!
That is why they are rude and not helpful...by law they can't help you, because if they did that jeopardize the fact that they say we are self employed. Do you guys get it now. They gotta walk that fine line or uncle sam will force them to pay by the hour and not get away with paying a quarter per minute

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Great work at home op

Anonymous Employee (Former Employee)

I worked at LiveOps as a contractor for more than a year


Pros: Training was great and the pay was always on time and… Cons: You have to pay for your own back ground check and but some equipment for start up. It would be nice to have this provided… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

6 people found this helpful  

BIGGEST SCAMMERS ON THE PLANET

Insurance Agent (Current Employee)

I have been working at LiveOps part-time for less than a year


Pros: I CAN'T THINK OF ANY Cons: They make you believe you can make money with them, so you take a huge number of exams, get insurance licenses in three states and… Advice to Senior Management: You need to provide real help to your agents and have a phone number to an IT person, and a phone number for live help,… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

There are newer reviews on LiveOps.

Worked for LiveOps? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at LiveOps reviews and ratings — including employee satisfaction and approval rating for LiveOps CEO Marty Beard . All reviews posted anonymously by LiveOps employees.