LiveOps

  www.liveops.com
  www.liveops.com
There are newer employer reviews for LiveOps

3 people found this helpful  

Growing Pains, but Good Potential

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Engineer in Santa Clara, CA
Current Employee - Engineer in Santa Clara, CA

I have been working at LiveOps

Pros

- Smart people
- Interesting business model
- Challenging technical problems
- Company-provided lunch, volunteer days, dog friendly
- Pleasant environment
- Company is growing

Cons

The company is experiencing some growing pains as it becomes a larger company. Many of the old-timers have left. New management has brought fresh ideas and is working to fix problems of the past, but it takes time.

Advice to ManagementAdvice

- Don't try to take on too many things at once; focus and complete a smaller number.
- Don't focus on growth at the expense of sustainability.

Recommends
Approves of CEO

228 Other Employee Reviews for LiveOps (View Most Recent)

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  1. 6 people found this helpful  

    This Company Sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Agent (Independent Contractor) in Santa Clara, CA
    Current Employee - Agent (Independent Contractor) in Santa Clara, CA

    I have been working at LiveOps

    Pros

    You can work whenever you want
    Answer infommercial calls from home.

    Cons

    Caveat Emptor!
    1. It cost 50.00 to pay them for a background check
    2. You can work whenever you want however, It's very hard to click on the days and times that you want to work because on Thurs the schedule is released and thousands of suckers across the country are all waiting for it, so while you click on certains times to work on for ex: Monday by the time you finish clicking all the time slots for Monday al the slots for Tues, Weds Thurs and Fri are gone! There are always Sat and Sunday slots available
    3. You only get paid for the time you TALK! So if you aren't being transmitted any calls and you sit there for 2 hours you only get paid for the calls you answered. It pays .25 per minute for most calls.
    4. They are Unforgiving you will use a script that has a slew of extra add ons to offer the customer you are graded on this attached to your empoyee number in percents. The less add ons you sell the more you suck! Then you get less calls routed to your line! Right now I have been logged in for 2 hours 20 minutes and I am at a 94% out of 100% rank and I have 27 minutes of talk time which equals about 5.00 if i get lucky!
    5. They are also unforgiving if you have a computer glitch! Say you logon and suddenly your internet goes out perhaps it's your cable companies fault and not yours well then Liveops will not forgive you if you signed up to work and can't log on. Stuff happens! Well, they will knock down your percent everyone starts with 100% say you go down to 95% wel, guess what? You will get one call per hour and two if you are lucky! The only way to get it to go back up to 100% is to work fifty, 30 minute time slots and if you only work part-time it could take you 3-6 months to get your percent back to 100%
    So you can be signed on for 4 hours and earn 3.00 an hour and this is common!
    6. Taxes- liveops doesnt take them out of your pay therfore, it is up to you to file a 1099 in order to pay if you earn 600.00 or more per year
    7. All those people bragging about how much they earn are working non-stop. Trust me they are working maybe 10-12 hours per day.

    Liveops the TRUTH- it's a form of slavery they are getting away with Murder, low wages and unfair practices, it's only a matter of time before they will get a huge class action lawsuit

    Advice to ManagementAdvice

    Try to be more consiferate of the people answering the phones at home. Being unforgiving because we have a computer glitch is Cruel! How would you like it if everytime you had computer trouble at work you didnt get paid for it?

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    LiveOps, transition to a mature medium sized company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at LiveOps

    Pros

    Ability to take complete ownership or projects within and outside of standard job description. Ability to influence direction of the company at all levels. Fun place to work.

    Cons

    Revolving door of upper management. Resetting corporate strategy and growth targets almost on an annual basis. Can be very long hours at times.

    Advice to ManagementAdvice

    One word: Consistency.

    Recommends
    Approves of CEO
There are newer employer reviews for LiveOps

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