LiveOps
2.8 of 5 147 reviews
www.liveops.com Santa Clara, CA 150 to 499 Employees

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5 people found this helpful  

This Company Sucks!

Agent (Independent Contractor) (Current Employee)
Santa Clara, CA

ProsYou can work whenever you want
Answer infommercial calls from home.

ConsCaveat Emptor!
1. It cost 50.00 to pay them for a background check
2. You can work whenever you want however, It's very hard to click on the days and times that you want to work because on Thurs the schedule is released and thousands of suckers across the country are all waiting for it, so while you click on certains times to work on for ex: Monday by the time you finish clicking all the time slots for Monday al the slots for Tues, Weds Thurs and Fri are gone! There are always Sat and Sunday slots available
3. You only get paid for the time you TALK! So if you aren't being transmitted any calls and you sit there for 2 hours you only get paid for the calls you answered. It pays .25 per minute for most calls.
4. They are Unforgiving you will use a script that has a slew of extra add ons to offer the customer you are graded on this attached to your empoyee number in percents. The less add ons you sell the more you suck! Then you get less calls routed to your line! Right now I have been logged in for 2 hours 20 minutes and I am at a 94% out of 100% rank and I have 27 minutes of talk time which equals about 5.00 if i get lucky!
5. They are also unforgiving if you have a computer glitch! Say you logon and suddenly your internet goes out perhaps it's your cable companies fault and not yours well then Liveops will not forgive you if you signed up to work and can't log on. Stuff happens! Well, they will knock down your percent everyone starts with 100% say you go down to 95% wel, guess what? You will get one call per hour and two if you are lucky! The only way to get it to go back up to 100% is to work fifty, 30 minute time slots and if you only work part-time it could take you 3-6 months to get your percent back to 100%
So you can be signed on for 4 hours and earn 3.00 an hour and this is common!
6. Taxes- liveops doesnt take them out of your pay therfore, it is up to you to file a 1099 in order to pay if you earn 600.00 or more per year
7. All those people bragging about how much they earn are working non-stop. Trust me they are working maybe 10-12 hours per day.

Liveops the TRUTH- it's a form of slavery they are getting away with Murder, low wages and unfair practices, it's only a matter of time before they will get a huge class action lawsuit

Advice to Senior ManagementTry to be more consiferate of the people answering the phones at home. Being unforgiving because we have a computer glitch is Cruel! How would you like it if everytime you had computer trouble at work you didnt get paid for it?

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    3 people found this helpful  

    LiveOps, transition to a mature medium sized company

    Anonymous Employee (Current Employee)
    Santa Clara, CA

    I have been working at LiveOps


    Pros: Ability to take complete ownership or projects within and outside of standard job description. … Cons: Revolving door of upper management. Resetting corporate strategy and growth targets… Advice to Senior Management: One word: Consistency. Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    1 person found this helpful  

    I love LiveOps

    Anonymous Employee (Current Employee)
    Santa Clara, CA

    I have been working at LiveOps


    Pros: Next generation of work. Corporate employees are encouraged to walk… Cons: We don't have enough resources Advice to Senior Management: Keep being innovative and provide more resources. Yes, I would recommend this company to a friend More
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