There are newer employer reviews for LiveOps

1 person found this helpful  

LO Rocks.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Order Entry, Sales Pro, Tiki and Split in Tulsa, OK
Current Employee - Order Entry, Sales Pro, Tiki and Split in Tulsa, OK

I have been working at LiveOps

Pros

You can pick your own schedule.

LO only sends calls to highest ranked agent in that category. If you can't sell or if
you are timid. Don't apply.

Lots of bonues and commissioned programs. Per talktime rate PLUS per order pay.

Ability to earn more with affinity products and upsells. The more you sell the more you make.
The more you sell the more calls you get.

Noone looking over your shoulder. You are your own company. You decide how much you iwll make.

Cons

Some things are not communicated in a timely manner. We should have received a PB concerning ce's for missed commits.

PB messages are not read in full, therefore reply answer is usually not anything to do w/ what you are asking, or you get the answer that is not correct.

New agents thru the door are being hired in at the higher rate programs, the sr agents had to work there butts off to prove we can do it before we were allowed to do them.

and lastly the 10% affinity rule or dr is gone is a joke.

Advice to ManagementAdvice

Quit allowing agents to walk all over asrs in vcc....

Recommends
No opinion of CEO

219 Other Employee Reviews for LiveOps (View Most Recent)

Sort: Rating Date
  1. 7 people found this helpful  

    LiveOps Principles do not apply to DR AM's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager in Santa Clara, CA
    Former Employee - Account Manager in Santa Clara, CA

    I worked at LiveOps

    Pros

    Free food 2x week
    Bring your dog to work
    Bar on the second floor with kegs
    There are fun people to work with here and there.

    Cons

    High pressure for DR team
    No pushback on client requests that are out of scope
    Significant unprofessional behavior amongst the team

    Advice to ManagementAdvice

    There is nothing that hasn't already been communicated to leadership at either all-hands meetings, exit interviews or other venues. Overall, its a great place to have on your resume, but a horrible experience to get there.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Contractor in Lynchburg, VA
    Current Employee - Contractor in Lynchburg, VA

    I have been working at LiveOps

    Pros

    You don't go to work, when you wake up your at work. You don't need to budget for fuel or clothing, you can work in your PJs.

    Cons

    Working from home is great, if it pays, Live ops doesn't pay. You will likely do it for years before you can get to a level that makes it worthwhile. Most likely, you will sit and stare at the monitor, and get nothing for it. When you are available for work eight hours but only get paid for three or four hours...well you do the math. Then of course, getting eight hours a day is next to impossible.

    It appears that all it is, is a system where a company can have vast resources of available people, but the company has virtually no risk, and almost no expense, for the resource. Employment as a contractor has all the negative aspects of any other job and none of the benefits.

    Advice to ManagementAdvice

    You have a good thing going, but law suits and states refusing you to operate in that state will continue if you can't do something about making the pay equitable.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for LiveOps

Work at LiveOps? Share Your Experiences

LiveOps

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.