There are newer employer reviews for Lockheed Martin

1 person found this helpful

Indianapolis FHA Call Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Indianapolis, IN
Current Employee - Customer Service Representative in Indianapolis, IN

I have been working at Lockheed Martin full-time (more than 3 years)

Pros

Will not fire a warm body.

Cons

If your courious, All of the below contents have been taken up, by many, with the group HR who really doesn't care about this program.
Here is how yearend reviews went for some staff - "this is just a job to get by. You should always be looking somewhere else." "you cannot get a promotion here"
The team leaders actually YELL at the staff if the center, which is understaffed, call levels drop.
If your good at your job excpect an increase to the amount of calls you take and decrease to the call volume from the other staff members that do not care.
02/18/2014 - Management informed the center "if you are unable to access a system you will be furloughed without compensation and any accrued vacation days will be taken first" Well you have no control over the systems since you're a subcontractor to HUD and HUD is constantly turning off their systems and revoking the subcontractors access (it's a game they play because they are union and dont like the subcontractor competion). So instead of management trying to resolve the conflict with the client they beat up the staff and increase the other staffs call volumes to compensate.
Honestly they can't even get the parking lots plowed of snow or keep coffee stocked.
If this is your last resort you'll get hired but don't except anything else.

Advice to ManagementAdvice

At least get the snow removal figured out, it's Indiana it does snow here. It's not that complicated.

Doesn't Recommend
Neutral Outlook
Approves of CEO
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  1. 2 people found this helpful

    In a company so large and diverse it is very easy to just be a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Washington, DC
    Current Employee - Network Engineer in Washington, DC

    I have been working at Lockheed Martin full-time (more than 5 years)

    Pros

    LM offers competitive pay and wide exposure to diverse industries. The company aggressively pursues new contract opportunities where ever possible, leaving a mostly healthy job market within the company. If you are favorably viewed with a solid skillset, you can easily stay within LM for your entire career. Promotions and salary increases seem competitive. 401k contribution is decent, but has very limited investment options.

    Cons

    The automated performance management system is a joke and not taken seriously by managers. The company is profit motivated and will quickly replace high pay well-performing employees with underperforming cheaper ones. Profit structure demands that contracts become more profitable over time and most of the time the only way this is possible is by reducing labor costs (humans). Managers are given wide leeway to block employee advancement within the company. Middle managers are of particularly poor quality within LM, often have very poor people skills, do not care about employee engagement or retention and get shuffled from contract to contract as needed. Benefits are overpriced and not competitive compared to other companies in similar industries. If you work at a customer site, you can feel very distanced from the corporation due to a lack of exposure and engagement.

    Advice to ManagementAdvice

    Your managers are generally very poor quality and have limited skills in terms of dealing with people. Once a year when "LM Commit" time rolls around, we are told to cut and paste text from an email into the performance management tool and are discouraged from adding anything ourselves. This turns performance management into a yearly chore of checking boxes while adding absolutely zero value for your employees.

    Your motto is "Do what's right" but your managers sometimes don't. After interviewing for a promotion at the corporate office, I was told "off the record" by another manager that I was "blocked" by the manager on my current contract. I was never given an offer, however my application status for this position was mysteriously changed to indicate that I declined the offer and accepted another position within the company.

    I do not have faith in the honesty of the company as a whole when things like this are allowed to happen behind the scenes.

    You want to call your managers "Leaders" but they rarely possess the key qualities of leadership. I would suggest that you try looking internally for leader candidates among your existing employees based on core leadership competencies rather than education and experience. You have people in your ranks that have inherent capabilities of intuition, compassion, insight, responsibility and helpfulness. These are qualities that cannot be effectively taught, so leverage them to your advantage. Find the people that inspire and motivate their coworkers and challenge them, give them the tools to be leaders.

    When you attempt to turn some ranking engineer into a manager based solely on pay, experience or education level, you will rarely get something that resembles a leader and the employees under them can sometimes suffer from the shortfalls.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Senior Database Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Administrator
    Current Employee - Senior Database Administrator

    I have been working at Lockheed Martin full-time (more than a year)

    Pros

    Always something to do and always changing

    Cons

    Management is really poor. Employees have managers from different contracts

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