There are newer employer reviews for Lowe's
There are newer employer reviews for Lowe's

See Most Recent

Not what it is represented...

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Associate IV in Austin, TX
Current Employee - Customer Service Associate IV in Austin, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Lowe's full-time (More than 3 years)

Pros

I learned to operate a number of types of power equipment: power lift, fork lift, Star Wars for, pallet jack, motorized pallet jack, cherry picker. I learned a lot about specific products and renovation procedures. I learned which employees to ask for home improvement advice, and which ones NOT to ask (HINT: ask for the department "pro.") Was paid relatively well for the area (normal retail started at $8-10/hour. I started at over $11 per hour1, and went to $13 in two years.) It was available when I needed a non-serious job, with decent benefits. PRO: Good health coverage for FULL TIME employees (nothing useful for part-time). Dental and Vision available. Decent vacation and sick leave. Built in HOLIDAY pay, as benefit hours.

Cons

Management varies GREATLY. Some managers are great and good leaders, others are micro-managing, condescending, and spiteful. Favoritism runs rampant. So does fraternization. You are not told all that your job entails at the time of hire. It changes weekly or monthly. Different managers will tell you to do conflicting and contradicting methods/activities. Then, they will NOT back you up when you get called down for doing what they told you to do. There are MANY corporate rules and structure, most of it is NOT followed. 1. Corporate rotation (set predictable schedules for all types of employees). Most stores make up excuses not to comply. 2. Rules about when you are supposed to do "tasking" (non-customer service) parts of your job. There are prohibitions against doing them during certain hours. WARNING WILL ROGERS: some managers "write you up" if you do them during those hours, some write you up if you don't. 3. They are ALWAYS understaffed. They cut hours according to sales. So, especially on the sales floor, you are often left doing work intended for two people. And, if you cannot complete ALL of the tasks, they threaten to "write you up." 4. Favorites in a department will do the easy tasks (example: decorating), while non-favorites will do the hard tasks (carrying a pallet of 40 pound boxes up a rolling ladder to top stock). 5. Cashiers are also used as janitorial staff. You are told to clean registers, empty trash, mop 300 square foot areas of the store, clean the men's and women's bathrooms, the lunch, windows, etc. 6. Cashiers are placed in extreme weather conditions without advance warning. All Lowe's have outside registers. That means: 20 degrees to 110 degrees. They are NOT enclosed, and have only a fan or space heater for accommodation. If you are in long sleeves and long pants, and it is 106, too bad for you. If you are in jeans and a short sleeved shirt, and it is 30 degrees, "borrow a jacket." 7. As you may be able to tell, many managers "manage through write-up," instead of leading or enabling or encouraging.

Advice to Management

You should make sure you know what employees are actually doing with their time. You have many working hard, and many that spend all time you aren't looking on their cell phone, or in the break room. Find a system where, especially when you are short-handed, that duties are divided more evenly. You will see less burn out.....

Other Employee Reviews for Lowe's

  1. Pretty standard retail job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lowe's part-time (Less than a year)

    Pros

    not many, i tend to enjoy most people i work with. At lowes it was a mix, the older people and management seem like that missed out on what they actually wanted in life, but the other hourly people were mostly great to work with

    Cons

    i told them i was leaving they offered another position that i knew nothing abt and they said "we would literally hire someone off the street"

    Advice to Management

    treat your employees better, its not their fault your dreams fell through


  2. Not a great career choice for professionals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HRM in Oakland, MD
    Current Employee - HRM in Oakland, MD
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Lowe's full-time (More than a year)

    Pros

    Discounts and yearly bonus, 30% yearly. Based on annual salary

    Cons

    Not for professional or career path. The HR Mgr. Position is good for recent college grads or individuals looking to change careers. Experienced level professions will not find challenging. All direction in the HR function is dicated from the corporate office to all stores and must be completed in the same manor. Senior level staff are not educated and have no business sense thus making it more difficult to make business decisions. Lowes promtes from within and does not push for education so the store manger may have been a cashier without even a high school diploma. Although there are a few individuals that would succeed, the vast majority do not.This contributues to high turnover. Raises suck!!! I mean suck. All staff get same percent 2.5%. Performance has no bearing. This holds true for entire store.

    Advice to Management

    Encourage senior staff to attend college


There are newer employer reviews for Lowe's
There are newer employer reviews for Lowe's

See Most Recent

Work at Lowe's? Share Your Experiences

Lowe's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.