12 Employee Reviews (View Most Recent)

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Truly the first place I have worked where the mission is not just a statement, but a way of life.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Lutheran Senior Services

Pros

LSS, specifically LHV, is the premier retirement community in Illinois. Employees are treated as family, where their family is as important as their job. Management is not only focused on customer service, but also on the satisfaction of their employees. Everything is done, from the highest level of management, to see to it that the employees feel valued. I would never work anywhere else!

Cons

The only cons that I can think of are cons anywhere you work. The days are very busy. Budgets are tight. We do what we can with what we have, and some people feel that enough is never enough.

Advice to ManagementAdvice

Keep doing what you are doing and never lose sight of the fact that the only way to increase customer satisfaction is to have employees who feel cared for and respected.

Recommends

Other Reviews for Lutheran Senior Services

  1.  

    Overworked. Underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Lutheran Senior Services

    Pros

    Coworkers and residents are great, good food. Great benefits.

    Cons

    No real opportunites to advance. Raises are extremely hard to get and low unless your manager favors you. Breaks are not given, but are deducted from your pay. Sometimes required to work as many as 50 hours a week because low staff and high school workers who's availability is practically nothing.

    Advice to ManagementAdvice

    Give your lower level staff the training and pay they deserve.

  2.  

    Money Management Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Money Management Consultant  in  Saint Louis, MO
    Current Employee - Money Management Consultant in Saint Louis, MO

    I have been working at Lutheran Senior Services for more than 3 years

    Pros

    working closely with senior citizens to write plans to give clients the ability to manage financial concerns

    Cons

    no diversity concerning types of clients

    Advice to ManagementAdvice

    Look to gather information from advisers, how to better serve clients

    Recommends
    Positive Outlook
    Approves of CEO
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