There are newer employer reviews for Lyft

1 person found this helpful  

Great platform to make relatively quick money.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Driver/Independent Contractor  in  San Francisco, CA
Current Employee - Driver/Independent Contractor in San Francisco, CA

I have been working at Lyft part-time for more than a year

Pros

Lyft is a very easy platform to use, and your work schedule is completely flexible. Furthermore there are more positive incentives to increase productivity than not. Patrons are generally pleasant. Company support is always amicable and non intrusive. Compensation is always quick and relatively generous.

Cons

In order for work shifts to be worthwhile, one has to work longer hours to compensate for driving expenses. Patrons can be trying at times. Also as a driver Lyft will not consider you an employee legally or otherwise however Lyft is in the habit of vocalizing employee expectations to contractors whilst exempting them from the rights and benefits of employees.

Recommends
Neutral Outlook
No opinion of CEO

76 Other Employee Reviews for Lyft (View Most Recent)

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  1. 9 people found this helpful  

    Great Hype, Little Return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Albuquerque, NM
    Current Employee - Driver in Albuquerque, NM

    I have been working at Lyft as a contractor for less than a year

    Pros

    The idea is that you can create your own schedule. While this is true, once you hear the cons, you'll see this benefit doesn't matter.

    The idea is that you can make great money. While this may be true in some cases, there's also the possibility of spending more money than you make, and the hours you have to put in might not make it worth your while.

    The idea is that you get paid each week. While this is true, this point doesn't really matter if you're barely scraping by.
    In other words, the pros for this job are nothing more than hype - best-case scenarios, with no thought to reality.

    Lift doesn't really tell the truth about what to expect. And I think that's dishonest.

    Cons

    You have to work looooooong hours to make any kind of money.

    And, if you want to make money, then expect to work nights and weekends, because that's when the majority of rides occur.

    The market is SATURATED with drivers, because Lyft can (and does) hire as many drivers as possible, for the simple fact that they don't have any investment in the driver. The driver provides the vehicle, the gas, the maintenance, the manpower. All Lyft has to do is provide the app. So, Lyft doesn't care if the driver doesn't make enough money to survive. Lyft will make their cut, either way, because they have thousands of drivers across the country that doesn't cost Lyft a dime. Not to mention, there are thousands more unemployed people waiting in line behind you. It's really an ingenious business plan, if you think about it. But don't be fooled. Lyft wasn't designed to make the driver money or save the customer money. It was designed to make Lyft money. Period.

    Lyft provides no training, no support, no nothing for the driver. The driver is on their own.

    And remember, since you're an independent contractor, there's no insurance, no paid time off, no bonuses, no nothing. You have what you make and nothing more. You are NOT part of a growing company. You're just another number - albeit a number with a car.

    The reality is, you can drive around town for hours on end and never receive a request. You're just burning time and gas. And, with the cost of gas, there may be days you actually lose money.

    And on top of all that... consider the miles and the wear and tear you put on your vehicle. Need new tires? That's your problem. Need to change your oil? Deal with it. A customer scratch your paint? Hey, it's your car! Lyft has no investment in your vehicle. They don't offer any compensation for the use of your vehicle.

    Lyft's rating system is faulty at best. There are so many variables in dealing with customers (especially the kind that can't afford their own vehicles) that there's a good chance you'll get some dude who thinks everyone deserves three stars. And, if your approval rating drops, Lyft cuts you off. No warning. Not even a goodbye letter. They just cut you off. Why? Because they have zero investment in you. You are NOT a part of the company. Your nothing but a disposable number.

    While this is a small matter, Lyft isn't entirely honest in the hiring process, either. They say people can get hired if they meet certain criteria. But, I've seen them NOT hire people who DID meet all the criteria (and were excellent drivers). So, don't be offended if you don't pass the screening process, even if you meet all the requirements.

    In closing, there is little chance of making any kind of living off Lyft alone. To actually make a living, you will need to apply with Uber and run both programs at the same time. That's what the majority of Lyft drivers I've met have told me to do. They say it's the only way to justify the time and gas they have to spend waiting for customers.

    Advice to ManagementAdvice

    Support your drivers.

    Be honest with applicants.

    Offer some incentives.

    Improve your rating system, because there are a lot of inconsiderate customers out there who don't know we get cut off if our approval rating drops below a certain number.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    The best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Lyft full-time for more than a year

    Pros

    Everyone here loves what they do, and the passion is contagious. As a software engineer, you get to work on some really interesting behind the scenes projects that are core to scaling the business.

    Cons

    It's a start-up, so things can be chaotic at times, but I personally enjoy the start-up environment. If you're looking for a clear structure and management of the type you'd find at a big company, this is not the place for you.

    Advice to ManagementAdvice

    Logan and John are awesome.

    Recommends
    Positive Outlook
    Approves of CEO
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