M&T Bank

  www.mtb.com
  www.mtb.com
There are newer employer reviews for M&T Bank

1 person found this helpful  

Lots to learn, no compensation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Buffalo, NY
Current Employee - Anonymous Employee in Buffalo, NY

I have been working at M&T Bank

Pros

M&T offers a great learning environment to it's employees

Cons

Is very weak in compensation

Advice to ManagementAdvice

More competitive salaries would make this bank attract a lot more talent

Doesn't Recommend
Approves of CEO

285 Other Employee Reviews for M&T Bank (View Most Recent)

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  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Specialist in Baltimore, MD
    Former Employee - IT Specialist in Baltimore, MD

    I worked at M&T Bank

    Pros

    Good team mates and manager. My group was active and energetic. We had the opportunity to get thing done without much delays and problems.

    Cons

    As a bank the growth potentials are somewhat limited particularly with all the instability in the industry lately.

    Advice to ManagementAdvice

    Reward good employees more frequently.

  2. 1 person found this helpful  

    Skip M&T; there are better places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Representative I in Falls Church, VA
    Current Employee - Customer Representative I in Falls Church, VA

    I have been working at M&T Bank

    Pros

    Decent benefits package, Medical/Dental/Vision plans are inexpensive, paid vacation and sick (sporadic absence) days.

    Cons

    - Lack of Competent Management (DC Metro)
    - Lack of Advancement opportunities unless you are interested in sales
    - Lack of Competent Support personnel (Overall, with the exception being the IT Help Desk...they know what they're doing)
    - Unrealistic Sales expectations

    Originally I worked for Provident Bank but because Provident merged with M&T in 2009 we became part of the M&T family. M&T Management, at least in the DC Metro area (VA specifically) does not have a clue what to do. Sales pressure is everywhere and little, if any thought is given to operations. M&T is hemorrhaging their competent staff because of the VERY low wages compared to other banks in the area as well as gross mismanagement. If you work in a branch, in ANY position you have sales goals. If you do not meet those goals you will be hounded constantly. Managers have been caught changing hours so that overtime is not present and when confronted they have a different excuse every time as to why this is something acceptable for them to do. When HR is contacted they refer it to another department who in turn refers it to a third department who will refer you back to HR. No management on any level wants to "put their neck out there" and make a decision, always referring it back to someone else so that they can't be held accountable. Customer Support number is a joke as all they ever do (besides giving incorrect information to the customer) is refer livid customers back to the branch that referred them to the customer service line in the first place. In store branches are left out in the cold so to speak as all the back office support services close down at ~4PM leaving 3 hours where in store branches cannot call anyone for any assistance, with the exception of the IT Help Desk. Branches are intentionally under-staffed with FT employees being told on a daily basis that they shouldn't complain that they went from 40 hours to 32 hours because M&T can replace them with someone else within a week and they should be thankful they have a job. Advancement is non-existent...the position you start in will likely be the position you still hold years from now if you end up staying with the company that long. You are frequently asked to do the job of your superior (ex: teller line staff doing managerial duties) as well as those in other departments such as Mortgage reps and Investment reps.

    Advice to ManagementAdvice

    Listen to your employees! When numerous employees from multiple different locations all have the SAME complaints, perhaps you should look into the issue! You can't service customers effectively if all your competent staff leaves because you pay them so little, treat them with little if any respect and ask them to do more than what their position requires!

    Doesn't Recommend
    No opinion of CEO
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