MAPFRE Insurance Company of Florida

  www.mapfreflorida.com
  www.mapfreflorida.com
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There are newer employer reviews for MAPFRE Insurance Company of Florida

 

Horrible- overworked and being managed by people who have never done my job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Road Investigator  in  Boston, MA
Current Employee - Road Investigator in Boston, MA

I have been working at MAPFRE Insurance Company of Florida full-time for more than 8 years

Pros

Flexible schedule is the only reason to be a road investigator at commerce. You can work from home but you will be working many more hours than the company told you would be when you took the job.

Cons

I am a road investigator and my manager has exactly ZERO hours of experience in the field. I'm not exactly sure how someone could manage me if they never have done my job. Because of his lack of experience investigators are inundated with work that can't possible be completed by the due dates that are given to the files. Investigators are also asked frequently to go into dangerous situations they may not even know are dangerous. Then they find themselves cornered in a room with a dangerous person and having to get out quickly and calmly. It's exhausting and any request from the staff to make things better is met with a clear and succinct manage out process for that employee.

Advice to ManagementAdvice

Get the management teams alined with employees that have their same expertise. Perhaps you could elevate one of the current road investigators into a manager role who could travel around with the other investigators and help them with their investigations. This role could also work internally with the claims adjusters to help them determine what is a good assignment and what would be a bad assignment.

Doesn't Recommend
Negative Outlook

3 Other Employee Reviews for MAPFRE Insurance Company of Florida (View Most Recent)

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  1.  

    Good place to work, but few opportunities unless you are in the Webster office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAPFRE Insurance Company of Florida full-time for more than 8 years

    Pros

    Good co-workers, benefits and time off

    Cons

    Pay, company is very disorganized

    Advice to ManagementAdvice

    Try to get the current system and products working correctly before expanding into new states and products.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    They Suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Columbus, OH
    Current Employee - Manager in Columbus, OH

    I have been working at MAPFRE Insurance Company of Florida full-time for more than 3 years

    Pros

    They are not the worst.

    Cons

    Everything, any skills that you have when you are hired are essentially what you will have when you leave. Training is non-existent and management is reactionary

    Advice to ManagementAdvice

    Tear it down and make a parking lot.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for MAPFRE Insurance Company of Florida

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