MAPFRE Insurance Company of Florida

www.mapfreflorida.com
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There are newer employer reviews for MAPFRE Insurance Company of Florida

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Horrible- overworked and being managed by people who have never done my job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Road Investigator in Boston, MA
Current Employee - Road Investigator in Boston, MA

I have been working at MAPFRE Insurance Company of Florida full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

Flexible schedule is the only reason to be a road investigator at commerce. You can work from home but you will be working many more hours than the company told you would be when you took the job.

Cons

I am a road investigator and my manager has exactly ZERO hours of experience in the field. I'm not exactly sure how someone could manage me if they never have done my job. Because of his lack of experience investigators are inundated with work that can't possible be completed by the due dates that are given to the files. Investigators are also asked frequently to go into dangerous situations they may not even know are dangerous. Then they find themselves cornered in a room with a dangerous person and having to get out quickly and calmly. It's exhausting and any request from the staff to make things better is met with a clear and succinct manage out process for that employee.

Advice to Management

Get the management teams alined with employees that have their same expertise. Perhaps you could elevate one of the current road investigators into a manager role who could travel around with the other investigators and help them with their investigations. This role could also work internally with the claims adjusters to help them determine what is a good assignment and what would be a bad assignment.

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  1. medical doctor

    • Career Opportunities
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    I worked at MAPFRE Insurance Company of Florida (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    has a good working atmosphere

    Cons

    Needed more meetings with our supervisor.


  2. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAPFRE Insurance Company of Florida

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to move around in company, job training is supported, good benefits package

    Cons

    Some employees who feel the need to play politics to get their way

    Advice to Management

    None - depending on department some managers are great and others not so much


There are newer employer reviews for MAPFRE Insurance Company of Florida
There are newer employer reviews for MAPFRE Insurance Company of Florida

See Most Recent

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