MAXIMUS
2.4 of 5 175 reviews
www.maximus.com Reston, VA 5000+ Employees

175 Employee Reviews (View Most Recent)

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4 people found this helpful  

A dead end job for most.

Project Technician (Current Employee)
Austin, TX

I have been working at MAXIMUS as a contractor for less than a year

ProsThey have a cafeteria on-site with affordable meals that aren't too terrible.

Cons***Training***, Management, Workflow procedures & more inconsistencies than consistencies.

Advice to Senior ManagementPay people what they are worth, train with smaller classes so people can absorb more and absorb more quicker. Your annual revenue is 929m+ and temporary employees get 11.25-11.75 an hour? If you need to hire 50 people.... perhaps you can afford to just hire 50 directly, and pay them what they're worth? And maybe not have 1 passive aggressive person who is obviously on lithium or another mood stabilizer attempt to train 25 people at the same time? Maybe have a training environment that subjects you to a realistic simulation of production instead of literally waiting 7-12 minutes for each single query you type in. Each application you process is (eventually) required to take you (on average) 15 minutes... If each application demands 3+ queries, and each query takes 7-12 minutes.... how is the workflow even possible?

Did I mention how the training room is swarming with gnats and has been for the last 5 days? Disgusting.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

 

A great place to work, right in Boston

Call Center Representative (Former Employee)
Boston, MA

I worked at MAXIMUS full-time for more than a year


Pros: Oversight just right, managers responsive to needs Cons: Actual location hard to get to Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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8 people found this helpful  

CALL CENTER REPRESENTATIVE

Call Center Representative (Former Employee)
East Lansing, MI

I worked at MAXIMUS full-time for more than 3 years


Pros: Coworkers are pleasant and friendly. I have thoroughly enjoyed the time I had making friends and training the new… Cons: Management is biased, rude, condescending, unprofessional, uneducated, and favors backbiting and routinely forces employees into submission and mentally abuse anyone who has more education, drive… Advice to Senior Management: If HQ of Maximus really cared about their company, they would completely wipe out the current management and start… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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