There are newer employer reviews for MICROS Systems
There are newer employer reviews for MICROS Systems

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awesome teamwork but late night work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Support Analyst in Columbia, MD
Current Employee - Customer Support Analyst in Columbia, MD
Recommends
Neutral Outlook
Approves of CEO

I have been working at MICROS Systems full-time (More than a year)

Pros

helping customers provide solutions to there problems

Cons

there is no weakness people are very helping

Other Employee Reviews for MICROS Systems

  1. Helpful (1)

    A Restaurant equipment company that runs itself like a restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MICROS Systems full-time (More than a year)

    Pros

    they'll hire anybody so good luck but you wont need it

    Cons

    too numerous to mention--no cultural values--cheap senior management(did I mention the pay was bad) not wiling to invest in extra resources--causing most to be overworked and undervalued. everyone's on their own with little or no company pride because management doesn't have the time or inclination to make people feel good about working there.

    Advice to Management

    Start with a philosophical framework of respect for the individual working for your company--things should improve from there


  2. Poor employee morale leads to poor overall company performance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solon, OH
    Current Employee - Anonymous Employee in Solon, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MICROS Systems full-time (More than 5 years)

    Pros

    The people that you work with are wonderful personalities. The retail industry is an exciting fast paced environment that is always changing so it will keep you on your toes.

    Cons

    The lack of accountability, mixed with extreme quantities of work and then coupled with below industry average pay for all positions creates a very poor working environment. Until the leadership is willing to deal with the 60 to 70 hour weeks including weekends with no comp time or increased salary and/or address the lack of resources directly rather than through lip-service, this company will not be a leader in the industry. The poor morale directly effects the bottom line and that needs to be recognized, not blame the situation on the employees "bad attitude."

    Advice to Management

    You need to immediately address the working conditions in the company. Without creating an environment where successful people are part of delivery quality products, the talent drain will continue to occur. Don't tell people they need to be more positive. Internalize the issue and ask what can we do to better engage our employees so that they are productive in their position. That will lead to contentment and employee longevity.


There are newer employer reviews for MICROS Systems
There are newer employer reviews for MICROS Systems

See Most Recent

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