There are newer employer reviews for MOBILE NOW

 

Took away a lot of good from a lot of bad

  • Comp & Benefits
Former Employee - Wireless Expert in Virginia Beach, VA
Former Employee - Wireless Expert in Virginia Beach, VA

I worked at MOBILE NOW full-time (more than an year)

Pros

commission, no cap on how many phones you can sell, being able to satisfy the customers, and build clientele through recommendations

Cons

A lot of politics in my opinion. If you was your own person and had your own but yet sensible way of doing things then there was a problem. I did not agree with how the store managers were allowed to run home, go to bars, and hang around at other stores while ON the clock when they had employees back at their store getting slammed by customers for being understaffed. Managers threatened your job if you did not come in on your day OFF and worked OFF the clock. There was never anyone legit enough to reprimand anyone for all of the fraud that was being committed, very biased, and managers would see to it that you had a bad day if you did not clock them in and out while they was late or wasn't at the store. This Company lost a lot of good people who really took care of the customers!

Advice to ManagementAdvice

start looking into your management. It's not always the employees who are in the wrong

20 Other Employee Reviews for MOBILE NOW (View Most Recent)

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  1. 2 people found this helpful  

    This company lacks enough staff, and what staff they do have is overworked and underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Washington, DC
    Former Employee - Store Manager in Washington, DC

    I worked at MOBILE NOW full-time (less than an year)

    Pros

    Sprint Retailer, so it is popular with consumers. Discounted wireless service.

    Cons

    Managers have no power. Raises are never given. Loyal employees are horribly overworked and not compensated properly for overtime. No recognition for those that keep the company going.

    Advice to ManagementAdvice

    Take the time to hire the right people. Stop putting job postings on Craigslist. Reward employees that are producing. Give raises. Treat employees with respect. Quality people will not stay at your company because you do not treat them well and without them you will never achieve the level of success that is possible for you.

    Negative Outlook
  2. 3 people found this helpful  

    BEWARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Expert in Fairfax, VA
    Former Employee - Wireless Expert in Fairfax, VA

    I worked at MOBILE NOW full-time (less than an year)

    Pros

    Consistent $9/ hour, if you can call that a pro.

    Cons

    Disorganized management, terrible commission structure, mandatory conference calls on days off (don't plan on ever getting to sleep in). Company policy against giving two days in a row off per week. Constant payroll errors, every two to three months they make it harder to hit the commission. Financial penalties for when co-workers receive bad customer reviews (thats right if your coworker sucks you're going to pay $100 a month to work there). They want people to run their stores but don't pay them to be managers (the district manager above is collecting the managers pay as if he was in store doing the work I was). This company owes me for hours worked and commission earned and I will never see a dime. If you need a job that is going to walk all over you, promise that you will make 35k-50k but barely do better than $9/ hour then this is the job for you. I know you make more than $400 on every phone sold and you want to compensate $12.50 as the commission (3% commission rate). On top of which you dont compensate commission unless 30 phones are sold monthly (sounds not to bad but getting a minimum of 2 sales every working shift is not only unlikely with the foot traffic its impossible). In the 6 months I worked here, a store requiring 3 people to run wen through 10 employees, all of whom quit or walked out (something I had never witnessed on the job with such consistency). If you want to make money in cell phones go work for T-Mobile, AT&T or Verizon. Even sprint corporate has to be better than these jokers.

    Advice to ManagementAdvice

    Support your sales people, they are generating all the money for your company and your compensation is non-existent,

    Doesn't Recommend
    Negative Outlook
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