MOMS Organic Market

www.momsorganicmarket.com
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9 people found this helpful  

It all depends on which store you're at . . .

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at MOMS Organic Market

Pros

The hourly wages start higher than most jobs (I started at $11/hr) and the benefits package is available immediately and at a relatively low cost. Their full major medical benefits package is great, though you have to be employed full time for more than a year to be eligible for it. The dress code is very relaxed, as is the work environment, generally. You hear people swearing a lot, in customer-free areas.

Cons

Staff at the stores are often kept in the dark about happenings and changes to company procedures; it is not uncommon to show up to work one day and have things be different. You are expected to adapt quickly, and the people at MOM's central office in Rockville aren't very helpful if a big problem comes up. The worst problem with this company is their HR department and the way that employee complaints are handled. The HR team at MOM's consists of one person who is very hands-off and tends to encourage talking more than anything else. They don't take complaints relating to bullying and workplace intimidation very seriously at all, and once an employee chooses to file a complaint, the HR department becomes very distant and uncommunicative. Management are poorly trained and often thrown into the deep end immediately; they become overworked pretty quickly and handle it with varying degrees of professionalism. When management really acts up and workers are treated inappropriately, management is often beyond recourse, as the HR department is very little help. Managers are often transferred to other stores with short notice as well, whether they like it or not, which they also handle with varying degrees of professionalism.

Advice to ManagementAdvice

Spend more time training managers and invest in them by not overworking or transferring them to stores that they don't want to work in. Communicate with floor staff in your stores, when things are going to be changed - showing up to work with everything feeling different is jarring and creates a disconnect between employer and worker. Take employee complaints against management seriously - the first time. Hire more people to work in HR, so that issues can receive the attention that they deserve. Do not discourage employees from standing up for themselves - you run 11 grocery stores, so telling someone that makes $11/hr to just lay down and quit is actually pretty cruel and clueless.

20 Other Employee Reviews for MOMS Organic Market (View Most Recent)

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  1.  

    Fast growing; opportunities for mature people who work hard and want to grow with a company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MOMS Organic Market

    Pros

    Very good starting wage, deep in-store discounts and free meal for your break at locations with a lunch bar, and highly flexible scheduling options; the harder you work, the more flexible management can usually be. Reasonably casual work environment: no real dress code(but the minimums are not always enforced equally); can be up to 10 minutes late with no penalty as long as it's not habitual; quick resets on disciplinary actions for non-repeat offenses. High degree of personal autonomy for people who prove themselves to have good critical thinking skills, initiative, judgement, and work ethic. Excellent opportunities to cross-train and cross-schedule in different departments throughout the store to keep your week varied. Standing system of priorities so that employees know what they are expected to do if there seems to be multiple competing demands for your time. The company is growing rapidly, so there are plenty of positions for people to move up if you show yourself capable and interested in making MOMs a career. #1 focus on the environment, so if environmentalism is your thing you can promote nearly any initiative based on that.

    Cons

    Getting raises is hard without a corresponding positional promotion. Seniority trumps merit in most circumstances. You will likely feel like the store is always under-staffed, even if it's actually reasonably well staffed and there were no call-outs. "We'll make it work" is not emergency procedure but an every day motto, "how we roll," Standard Operating Procedure. Leadership is inconsistent due to rapid assignment changes for managers who aren't just outright fired. The quality and leadership styles of managers and senior managers varies wildly. Senior management is very "data-oriented".

    Advice to ManagementAdvice

    Provide more leadership consistency and communication. A revision of compensation across the board may be in order too. We all know we're trying to grow, but if that tide doesn't raise all boats than people start to feel like they're being exploited.

    Recommends
    Positive Outlook
  2.  

    Bagger, day stocker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MOMS Organic Market

    Pros

    Discount, casual atmosphere, friendly environment

    Cons

    Learning all of the organic terms etc..

    Advice to ManagementAdvice

    Better communication

    Recommends
    Positive Outlook
    Approves of CEO
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