There are newer employer reviews for MOMS Organic Market
There are newer employer reviews for MOMS Organic Market

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Helpful (10)

It all depends on which store you're at . . .

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

The hourly wages start higher than most jobs (I started at $11/hr) and the benefits package is available immediately and at a relatively low cost. Their full major medical benefits package is great, though you have to be employed full time for more than a year to be eligible for it. The dress code is very relaxed, as is the work environment, generally. You hear people swearing a lot, in customer-free areas.

Cons

Staff at the stores are often kept in the dark about happenings and changes to company procedures; it is not uncommon to show up to work one day and have things be different. You are expected to adapt quickly, and the people at MOM's central office in Rockville aren't very helpful if a big problem comes up. The worst problem with this company is their HR department and the way that employee complaints are handled. The HR team at MOM's consists of one person who is very hands-off and tends to encourage talking more than anything else. They don't take complaints relating to bullying and workplace intimidation very seriously at all, and once an employee chooses to file a complaint, the HR department becomes very distant and uncommunicative. Management are poorly trained and often thrown into the deep end immediately; they become overworked pretty quickly and handle it with varying degrees of professionalism. When management really acts up and workers are treated inappropriately, management is often beyond recourse, as the HR department is very little help. Managers are often transferred to other stores with short notice as well, whether they like it or not, which they also handle with varying degrees of professionalism.

Advice to Management

Spend more time training managers and invest in them by not overworking or transferring them to stores that they don't want to work in. Communicate with floor staff in your stores, when things are going to be changed - showing up to work with everything feeling different is jarring and creates a disconnect between employer and worker. Take employee complaints against management seriously - the first time. Hire more people to work in HR, so that issues can receive the attention that they deserve. Do not discourage employees from standing up for themselves - you run 11 grocery stores, so telling someone that makes $11/hr to just lay down and quit is actually pretty cruel and clueless.

Other Employee Reviews for MOMS Organic Market

  1. Helpful (1)

    Better than Most, Still has Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frederick, MD
    Current Employee - Anonymous Employee in Frederick, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MOMS Organic Market full-time (More than 3 years)

    Pros

    + Great benefits, like 30% discount and book reading sessions + Generally a fun & relaxed atmosphere + They walk the walk... really are eco-friendly and environment centered + They tend to give away free-to-staff products somewhat frequently which is a fun perk, also all-you-can-drink free coffee + It's great to work in a store that actually cares about healthy food + Good career company-- they really do promote from within + "Nothing is final" is a saying of MOM's. They've created original positions to fill a niche and have come up with guidelines and systems based on employee feedback, and have also dismantled old rules and regs when they weren't working. You feel like you have a voice.

    Cons

    + Your experience in the store will differ a LOT depending on what department you are in. Some dept managers are totalitarian dictators, some are amazing and fair. Some departments are really rough to work in, some are much more relaxed. The unfortunate thing is, it's hard to tell which one is which until you are there for several months and you might get stuck in a bad one. + Management is frustrating and sometimes just plain bad for a lot of reasons (Keep in mind this varies some from store to store): - They don't take harassment and unfair treatment towards hourly employees from other managers seriously - Some long-time managers have a clear pattern of high turnover rates due to lack of training of staff, clear favoritism bordering on harassment and creating a stressful work environment, and nothing is done about it. - Managers are often disorganized and do *not* communicate well, if at all. For instance, schedule changes can be made the night before, not communicated to those employees, and the employee can still be punished for missing the shift that was changed. Also the schedule is often sent out just a few days before the schedule begins instead of two weeks in advance like they say. - Issues between employees are not handled well by management, if they are handled at all. There are some employees with anger problems who harassed other employees multiple times with multiple witnesses and nothing tangible was done to stop it. + Pay increases are inconsistent at best, especially among hourly employees + They always chant "Work / Life Balance" like they mean it, but there is no such thing, especially if you get into management. You are absolutely expected to work well over 40 hours a week, be overworked and have an unbalanced schedule, through illness and all inclement weather. Management they actually promote often has 250+ hours of unpaid overtime, are proud of it, and will expect their underlings to do the same. + They do promote from within a lot, but you'll also see a lot of random glass ceilings where good, stable employees are stuck for a long time (years) in a poor spot while others are promoted over and over again. + You see a lot of frivolous spending in the "corporate office" (ahem, pinball machines...) when it takes months or years to get some basic things on the store level + Let's be real, working on a plain concrete floor for any length of time sucks

    Advice to Management

    Organization and communication needs to be improved, 100%. Don't be hypocritical and follow through on promises.


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Rockville, MD
    Current Employee - Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MOMS Organic Market full-time (More than a year)

    Pros

    good pay, awesome co-workers, great benefits, 30% discount on everything in store, free to staff produce and other items

    Cons

    communication- there's around 3-4 different people with different ideas and perceptions on how our department should run, which makes it very confusing and we always feel like we're under the microscope

    Advice to Management

    Let the dept. managers run their depts and if omething isn't going right designate one person to oversee and fix the problem, not 3 people giving different directions.


There are newer employer reviews for MOMS Organic Market
There are newer employer reviews for MOMS Organic Market

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