There are newer employer reviews for MOMS Organic Market
There are newer employer reviews for MOMS Organic Market

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Helpful (10)

It all depends on which store you're at . . .

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at MOMS Organic Market

Pros

The hourly wages start higher than most jobs (I started at $11/hr) and the benefits package is available immediately and at a relatively low cost. Their full major medical benefits package is great, though you have to be employed full time for more than a year to be eligible for it. The dress code is very relaxed, as is the work environment, generally. You hear people swearing a lot, in customer-free areas.

Cons

Staff at the stores are often kept in the dark about happenings and changes to company procedures; it is not uncommon to show up to work one day and have things be different. You are expected to adapt quickly, and the people at MOM's central office in Rockville aren't very helpful if a big problem comes up. The worst problem with this company is their HR department and the way that employee complaints are handled. The HR team at MOM's consists of one person who is very hands-off and tends to encourage talking more than anything else. They don't take complaints relating to bullying and workplace intimidation very seriously at all, and once an employee chooses to file a complaint, the HR department becomes very distant and uncommunicative. Management are poorly trained and often thrown into the deep end immediately; they become overworked pretty quickly and handle it with varying degrees of professionalism. When management really acts up and workers are treated inappropriately, management is often beyond recourse, as the HR department is very little help. Managers are often transferred to other stores with short notice as well, whether they like it or not, which they also handle with varying degrees of professionalism.

Advice to Management

Spend more time training managers and invest in them by not overworking or transferring them to stores that they don't want to work in. Communicate with floor staff in your stores, when things are going to be changed - showing up to work with everything feeling different is jarring and creates a disconnect between employer and worker. Take employee complaints against management seriously - the first time. Hire more people to work in HR, so that issues can receive the attention that they deserve. Do not discourage employees from standing up for themselves - you run 11 grocery stores, so telling someone that makes $11/hr to just lay down and quit is actually pretty cruel and clueless.

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  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Rockville, MD
    Current Employee - Employee in Rockville, MD

    I have been working at MOMS Organic Market full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, awesome co-workers, great benefits, 30% discount on everything in store, free to staff produce and other items

    Cons

    communication- there's around 3-4 different people with different ideas and perceptions on how our department should run, which makes it very confusing and we always feel like we're under the microscope

    Advice to Management

    Let the dept. managers run their depts and if omething isn't going right designate one person to oversee and fix the problem, not 3 people giving different directions.


  2. Helpful (2)

    Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Alexandria, VA
    Former Employee - Assistant General Manager in Alexandria, VA

    I worked at MOMS Organic Market full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    All the opportunity you could ever want to degrade yourself for money! Really awesome company values. If only they held to them....

    Cons

    Having worked for mom's was probably one of the worst experiences of my life. It sounds completely unbelievable but upper management and HR are directly involved in sexual harassment, racism, bullying, retaliation tactics, nepotism, and outright hypocrisy in their "enforcement" of policy. Add to that the company's sense of environmentalism. Most of the stores were trash heaps because hoarding and conserving resources are synonymous. Didn't you know? Let's not forget that these disgusting people sell food and ruin that as much as possible as well. Stores pack bulk goods in direct violation of how health code requires. Regularly saw infestations of weevils while I was with the company and was always thankful I never took their grains home. Their aging fridge systems aren't monitored for temperature correctly, and falling apart. Don't waste time wondering why your frozen foods have visible frost all over the package: it's because they didn't REMAIN frozen. On top of all that you get to deal with the customers. I've worked in retail a long time and only at mom's have I been so horrified at the behavior of the ruder customers and so confused by the behavior of the strange ones.

    Advice to Management

    Be a little more honest. Hang a banner above all your store's signs that says "Support racism and sexual harassment! Shop at"


There are newer employer reviews for MOMS Organic Market
There are newer employer reviews for MOMS Organic Market

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