MOMS Organic Market

  momsorganicmarket.com
Work in HR? Unlock Free Profile

12 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities

7 people found this helpful  

It all depends on which store you're at . . .

(Former Employee)

ProsThe hourly wages start higher than most jobs (I started at $11/hr) and the benefits package is available immediately and at a relatively low cost. Their full major medical benefits package is great, though you have to be employed full time for more than a year to be eligible for it. The dress code is very relaxed, as is the work environment, generally. You hear people swearing a lot, in customer-free areas.

ConsStaff at the stores are often kept in the dark about happenings and changes to company procedures; it is not uncommon to show up to work one day and have things be different. You are expected to adapt quickly, and the people at MOM's central office in Rockville aren't very helpful if a big problem comes up. The worst problem with this company is their HR department and the way that employee complaints are handled. The HR team at MOM's consists of one person who is very hands-off and tends to encourage talking more than anything else. They don't take complaints relating to bullying and workplace intimidation very seriously at all, and once an employee chooses to file a complaint, the HR department becomes very distant and uncommunicative. Management are poorly trained and often thrown into the deep end immediately; they become overworked pretty quickly and handle it with varying degrees of professionalism. When management really acts up and workers are treated inappropriately, management is often beyond recourse, as the HR department is very little help. Managers are often transferred to other stores with short notice as well, whether they like it or not, which they also handle with varying degrees of professionalism.

Advice to Senior ManagementSpend more time training managers and invest in them by not overworking or transferring them to stores that they don't want to work in. Communicate with floor staff in your stores, when things are going to be changed - showing up to work with everything feeling different is jarring and creates a disconnect between employer and worker. Take employee complaints against management seriously - the first time. Hire more people to work in HR, so that issues can receive the attention that they deserve. Do not discourage employees from standing up for themselves - you run 11 grocery stores, so telling someone that makes $11/hr to just lay down and quit is actually pretty cruel and clueless.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The job was OK

    Customer Service Representative (Former Employee) Timonium, MD

    I worked at MOMS Organic Market part-time for more than a year


    Pros: Start out at high pay... 30% discount on food The day goes… Cons: Not enough hours.. You cant take tips from customers (well at least… Advice to Senior Management: Pay attention to the employees who are working hard not… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Generally great learning experience available and fun, upbeat place to work but can be too inconstant with core values.

    Anonymous Employee (Current Employee)

    I have been working at MOMS Organic Market part-time for more than 3 years


    Pros: You can learn a lot if you want. Upbeat atmosphere Good discounts… Cons: The have core values they stand by but will be flex when they get a complaint from a customer. They say they will back you… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
There are newer reviews on MOMS Organic Market.

Worked for MOMS Organic Market? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.