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Enjoyed working there. The management structure and support base allowed technical support people to do their jobs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Technical Support Representative  in  New York, NY
Former Employee - Senior Technical Support Representative in New York, NY

I worked at MTV Networks full-time for more than 10 years

Pros

•Decent Pay and Benefits.
•Good relationships with customers and some camaraderie with coworkers
•Reasonable work flow (not too many tickets and projects managed on a case by case basis)
•Reasonable policies set in place to manage user behavior/workflow in enterprise environment

Cons

•Middle Management contentious with staff
•immediate supervisor does not escalate problems, or "have your back" in customer satisfaction situations
•Management unaware/unappreciative of individual worker skill sets: starting in 2009, many skilled IT workers were laid off, while many lackluster, or problem employees were retained; this one stymied me.

Advice to ManagementAdvice

Management should be aware of skills sets of their existing staff: especially when making changes, or lay offs. I don't think management knows who on their staff can do what. I would encourage some sort of reporting (peer endorsements or Vendor certification program) that will be held by management to rectify this problem, so qualified people remain on the job.

Recommends
Neutral Outlook
No opinion of CEO

352 Other Employee Reviews for MTV Networks (View Most Recent)

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  1.  

    Great people, too much red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at MTV Networks full-time

    Pros

    Really nice co-workers, very close to BART, half days on Friday in the summer.

    Cons

    Too much red tape, lack of long term vision.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Culture on the downtick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  New York, NY
    Former Employee - Senior Analyst in New York, NY

    I worked at MTV Networks full-time for more than 3 years

    Pros

    Great people - the company is a mix of young and old, but most people appreciate initiative and humor, and the majority of people don't take themselves too seriously.
    Benefits - strong benefits package, though 401(k) matching no longer offered.
    Large corporation - Plenty of people to meet and things to learn.
    Great parties - holiday and otherwise, just make sure you get invited.

    Cons

    Large corporation - not a whole lot of accountability.
    Crappy growth - you'll feel that ceiling hard.
    Overworked and Underpaid - Say goodbye to your social life!
    Bureaucracy - runs rampant. Red tape will be your new worst enemy.
    Gone is the music, so is the fun - with the departure (dismissal) of Judy Mcgrath, the flicker of life that was left in the company is gone. Corporate Viacom runs everything and effectively interferes with the company. MTV isn't what it used to be, that's for sure.

    Advice to ManagementAdvice

    Let MTV do what it does best - innovate and titillate. Whatever short term profitability is achieved by flattening the organization and exploiting inter-departmental efficiencies hurts the long term viability of what used to be a company that challenged the status quo, not conformed to it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for MTV Networks

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