There are newer employer reviews for Mac Tools
There are newer employer reviews for Mac Tools

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Helpful (4)

Great people to work with, but in a restrictive environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Mac Tools full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

First and foremost, the people at Mac Tools, with few exceptions, are outstanding. They care about the direction of the company and the success of the distributors/franchisees. Mac makes great products and has wonderful people implementing its daily business process.

Cons

The business model is old and front loaded. Mac can at times spite the "nose on its face." There is a layer of management that doesn't need to be there, and as a result the company is too focused on itself and not enough on the success of its distributors/franchisees. Decisions come from the top down and little attention is truly given to innovation, creativity and profitability. Bad financing program (to end users for purchases).

Advice to Management

Stop micro-managing everything around you. You can do without Region Managers. Paint the concept, set long term goals and let the District Managers actually manage their districts. Revamp the sales model to get rid of Business Builders; implement a real finance program instead of constantly applying band-aid fixes.

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  1. Helpful (1)

    Mac Tools HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mac Tools full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great People, Great Brand, Great Location. There is a clear focus on our Distributors, end users, and taking market share from our competitors. A good combination of small and big company culture. You can have fantastic relationships with individual Distributors and have the support of the biggest tool company in the world at the same time.

    Cons

    There are times the Company may not move fast enough.
    Some internal support structures could be better developed (e.g. internal IT systems)

    Advice to Management

    Stay focused on Distributor Health

  2. Helpful (5)

    Good Company, but could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production in Westerville, OH
    Current Employee - Production in Westerville, OH

    I have been working at Mac Tools full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company has the vast resource of Stanley Black & Decker behind it, so the benefits are second to none.

    Cons

    There are a lot of people in leadership positions who are there because they know someone, not because of their merits, and conversely, many with merits who were either dismissed or severely under-utilized. Many in leadership roles are poor leaders who do not focus on efficient processes, and often ignore constructive ideas from employees, which leads to a lot of waste.

    Advice to Management

    Manufacture more, rebrand less. Too much business with China is ruining the brand.

    Reward hard working and smart working employees, not just "friends" of management.

    Worry less about marketing the product, and more on building a better product that sells itself.

    Get people in the product management team who actually know tools instead of just being generic product managers who know just as much about tools as they do any other potential product out there.

    Mac Tools lacks a tool visionary, and hasn't manufactured an innovative or an original tool in decades because Mac lacks a "Tool guy" at the helm, such as Steve Jobs or Bill Gates for their respective industries. A person who will drive Mac to be leaders in the industry through industry knowledge versus a "Run the company by the numbers" mentality.

    As long as Mac just follows other companies, by definition, they can never truly be a leader. Mac has a technical support department, yet the product management side rarely consults them or listens to their advice, and they're not only the ones who are often Mac customers, but they're also the ones speaking to consumers and distributors alike. It's a poor display of hubris on the side of the product management team, and the products often suffer as a result.

There are newer employer reviews for Mac Tools
There are newer employer reviews for Mac Tools

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