Macy's East – “A Not so promising future within America's Department Store, Macy's”

Pros

I work with some great people, as far as my co-workers are concerned. It's a reliable company, due to the fact that it's the Herald Square location of the store and there will always be a demand for your work. The store has weathered the storm, despite the toughening economy. As an employee of the company, you can find some really great bargains. It's also exciting when we have celebrity visits,as Herald Square is a very high profile location. There are some amazing events held at my location through out the year and those are some of the best moments to work for the company.

Cons

The job is extremely demanding and very difficult to maintain a work/life balance. The schedule is all over the place and inconsistent. It's also very difficult to request off or take a vacation for the week you desire. Overall, it is very difficult to move forward into promotion. In my 4 years as a Group Sales Manager, I've only seen one manager move onto the next level, from my area of the store. The Senior level executives are out of touch and do not realize all of the responsibilities and work load of the Group Sales Manager. It's very disappointing, as it could be a wonderful place to work. However, it is not, and I would NEVER recommend anyone to take a position in the management team. The annual merit increase is a disgrace and even worse, this year they took them away from the entire Junior level Executive staff, though the Senior Executives will still receive theirs.

Advice to Senior Management

To get more in touch with the Junior Executives and understand their role on the sales floor. It's difficult to lead when you don't understand the job.