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There are newer employer reviews for Macy's

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Helpful (1)

Thanks for the memories

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Visual Merchandiser in West Melbourne, FL
Former Employee - Visual Merchandiser in West Melbourne, FL

I worked at Macy's part-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Great group of co-workers; company discount, appreciable benefits of you're fortunate enough to have worked for the compamy before their restructuring or somehow finagle a full-time current position

Cons

Like any organization, favoritism abounds. Some who've worked there as little as 6 months get on the fast track to promotion (and actually have positions created just for them) and others (such as yours truly) work for the company for over 5 years with great yearly reviews and regular salary increases but no advancement even when requests are made by the individual for more responsibility and more challenge.

Advice to Management

Get with the program and acknowledge those who take the time to learn their jobs. The turnover rate is rapid and costly. Guard against petty dictators; they create negativity. And put peopel in chargw who actually know something!

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  1. Macys Review at a glance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Elmhurst, NY
    Current Employee - Sales Associate in Elmhurst, NY

    I have been working at Macy's part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good work environment. Flexible Scheduling. Good worker discount. Commission if you can sell.

    Cons

    Small pay for the amount of work you do. Commission if you cant sell.


  2. Helpful (1)

    Losing sight of the REAL goal.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Macy's part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Macy's has decent discounts for employees which can be GREAT during sales. Co-workers are mostly friendly as long as you aren't competing for sales. Customers are friendly and mostly understanding and patient.

    Cons

    Managers often place themselves in "golden towers" rather than working as team leaders. They lose sight of what real customer service is when they get too wrapped up in playing their "loyalty" game aka acquiring new Macy's Rewards card accounts. That is literally their main goal/sole focus - not the merchandise, not the customer satisfaction, not a quality shopping experience. The competition of acquiring new credit accounts turns employees against each other. Retail clothing sales and credit card sales should be two different things. Give the focus back to why the customer is actually there. I also saw several decent associates treated poorly if not totally overlooked by management - that is when management is actually available. They seem absent more often than not on the sales floor. I spent a good deal of time tracking them down amongst three floors when they didn't respond to phone pages. More often than not, it was the assistant managers that did a better job of handling business. Also, training - their lack of proper training before sending sales associates out on the floor is totally self sabotaging. Nothing like learning on the fly during the holidays.

    Advice to Management

    Find a better way to motivate employees and lose the loyalty game playing. More focus on the products and a positive work environment.


There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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