There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

Culture clash was evident during restructuring

Former Employee - Software Engineer in New York, NY
Former Employee - Software Engineer in New York, NY

I worked at Macy's full-time (More than a year)

Approves of CEO
Approves of CEO

Pros

Prestige and convenience of commute

Cons

After a restructuring in 2009-2010 there was a distinct culture clash between the Systems group based in GA & any IT folks in NYC. The approach to projects and dealing with business users was different and it didn't seem like GA cared to adapt or adopt any of the methods in place in NYC.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Professional Organization with a local touch.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    The people you worked with formed a great team. Everyone pulled together to get the job done. Work Life balance was very respected.

    Cons

    Always felt that our voice in the corporation was not heard. Company was based in New York and they drove most of the assortment decisions.

  2. Helpful (2)

    Underpaid and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Orlando, FL
    Former Employee - Sales Associate in Orlando, FL

    I worked at Macy's full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you are a people person than providing customer service will be great. It's a job so your able to say you have one.

    Cons

    Management are non educated and walk the floor asking if you have stars,too fill the floor, and help guest. Draw vs commission meaning they will pay minimum wage but you have to cover that amount with your commission and if you don't than you fall into deficit owing the company so you will be stuck at minimum wage until its paid back. Other associates steal sales from each other, managers and associates flip sales from you so you won't get credit for the sales. When a customer return merchandise and your number is on it it takes from your commission even if you sold it too them a year ago( it's retail people will return things why should it be your fault, cause the company return policy is garbage). I worked for mall at millennia Macys for many years and this company is one i will never return too. Your average draw per day is anywhere from 1200-1600 and that's just what you must sell in order to not owe the company. They hire people left and right throwing them on the floor not trained and you must shark it out amongst each other daily in order to try avoiding being written up or falling into deficit. In order to move up in this company is not based on performance it's who you know and who likes you that's the pure truth. You get hourly pay weekly and commission onto hourly every two weeks, the company does this in hopes that associates will not perform consecutively every week hence not the associate falling into deficit and not receiving as much commission.

    Advice to Management

    Many managers have been there for years and years. And they know they are not moving up in that sad company and take it out on associates. Make sure your management has proper education and has not been there for 20 or 30 years and trying to go back to school seeing that is still not enough for them to go Into higher rankings cause they become even worse managers and unable to manage a business even more and more.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

Work at Macy's? Share Your Experiences

Macy's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.