There are newer employer reviews for Macy's

 

Place you can make a lot of money but management can sometimes be a pain in the a**

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Chicago, IL
Former Employee - Sales Associate in Chicago, IL

I worked at Macy's part-time (more than an year)

Pros

Great Locations, Great Atmosphere, Great Clothing and Employee Discounts, Paid Weekly

Cons

Co-workers can be a little too bossy and competitive, Not too many advancement opportunities, Hours seem to fluctuate at any moment, Anyone can be fired or let go for anything at any moment, no benefits if not full time

Advice to ManagementAdvice

Be more hands-on and helping. Also hire people that are more better prepared for what they're doing.

Recommends
Neutral Outlook
Approves of CEO

4879 Other Employee Reviews for Macy's (View Most Recent)

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  1. 1 person found this helpful  

    Good Company/Terrible HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's full-time (more than 3 years)

    Pros

    - Great Work/Life Balance
    - Great Culture
    - Good mix of seasoned and young employees

    Cons

    - HR is not responsive and does not understand what the employees do
    - The Development program is geared toward new employees and there are few opportunities for experienced employees
    - Opportunities for Advancement are limited and HR often seeks external employees rather than look internally

    Advice to ManagementAdvice

    - HR should understand the employees they are managing and act as career counselors
    - There should be a more extensive development program
    - Better integrate LPR process with annual objectives
    - Offer opportunities for business partners to share experiences and backgrounds

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Macy's Response

    Sep 13, 2013VP Talent Acquisition

    So sorry that you feel this way. It sounds like you have good feedback that we'd like to hear more about so please reach out to someone in L&D or HR. You don't need to mention this post.

  2. 1 person found this helpful  

    Unprepared for real retail work

    Former Employee - Holiday Retail Sales Associate in Seattle, WA
    Former Employee - Holiday Retail Sales Associate in Seattle, WA

    I worked at Macy's part-time (less than an year)

    Pros

    They seem to hire just about everyone over the holiday season.

    Offer permanent positions to seasonal employees who perform well.

    Pay was slightly above minimum wage.

    You can pick your own schedule, assuming there's time slots available (and employees who have worked there longer get first pick).

    Ladies in the Intimate Apparel department are very nice and helpful towards new employees.

    Cons

    Extremely irate customers on a regular basis.

    Training only covered how to make customers buy more merchandise, didn't cover even 1/4 of the cash register functions, how to put a hold on an item in another store, and a lot of other customer service and procedure situations.

    No specific department focus, and you can be asked to cover someone in a different department, which makes it REALLY difficult when customers come in asking for advice in, say, the outerwear section, when you're used to working in the socks/hats/bags section. Then the customers get really angry that you're not an expert on every single product in the store, even when it's your first day on the job.

    Sometimes there are no shifts available.

    Absurdly long holiday hours (store was open for two days straight in 2012, meaning people had to be there from 12 am to 8 am by themselves, when presumably almost no one was shopping).

    Advice to ManagementAdvice

    More practical training (or job shadowing), less focus on "how can we coerce customers into buying things they don't want".

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