Macy's

  www.macysinc.com
  www.macysinc.com
There are newer employer reviews for Macy's

1 person found this helpful  

Great company that cares about its employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager, Learning & Development in New York, NY
Current Employee - Manager, Learning & Development in New York, NY

I have been working at Macy's full-time (more than an year)

Pros

Great work/life balance, development programs.

Cons

I can't think of any cons at the moment.

Recommends
Positive Outlook
Approves of CEO

Macy's Response

Sep 25, 2013VP Talent Acquisition

Thank you for the 5 star rating!!

5117 Other Employee Reviews for Macy's (View Most Recent)

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  1.  

    Retailer does a decent job of trying to run a website...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's full-time

    Pros

    - People
    - Work life balance
    - Interesting problems to solve

    Cons

    - Just like every other average retailer - doesn't make meaningful big bets
    - Busy times of year suck, but then again, everyone pretty much does 50 hours a week max

    Recommends
    Neutral Outlook
    Approves of CEO

    Macy's Response

    Sep 25, 2013VP Talent Acquisition

    Thank you for the review and feedback. We agree that our people are the best and appreciate that the holiday season can be demanding.

  2.  

    Typical Retail Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Monterey, CA
    Current Employee - Sales Associate in Monterey, CA

    I have been working at Macy's part-time

    Pros

    It's pretty much what you would expect from Macy's. They push you to push loyalties and different programs. But you don't just get nothing for it. For every person you get to sign up for a Macy's card you are given $3.00 and for everyone who applies and gets rejected you get $1.00. You also get a percentage of the total amount of the value shoplifted items if you make the call to LP and help stop them. I've seen a lot of people complain about the pay but i think it's actually pretty descent for a retail job. Mine is $1.50 above minimum wage. Not that's enough to live on. But if you were working part-time as a student or wanted to work there for a second job it would be sufficient. Macy's is one of my part time jobs. I wanted to work here because I don't have much responsibility and in comparison to my other job, it is a relief to not have to care 110%. It's easy. You just have to know a few things about the register and now all about your department and be nice. chill, get paid.
    But Macy's does tend to hire from within a lot. So a lot of people have moved up in the company. My store manager was hired seasonally and worked her way up from that.
    *A lot of associates don't know this, but there are day's when your associate discount doubles. You can go on insight and it has an employee discount calender. Yay!

    Cons

    I've worked with some really nice people but some co-workers are flat out rude. But I don't blame them. Working retail is hard because some people don't understand the demands of the job. And at Macy's the demand for lower prices from customers is a little much. Macy's has signs on certain items that say 20% off. But the discount only goes to Macy's card holders. So when something says 20% off and the person doesn't get it but doesn't want to apply for a card they just get mad and complain.
    I've had more demanding customers here then anywhere else. Women have asked me to pull out chairs for them. Help them put on earrings, blouses. The list goes on. I once had a woman tell me "What has happened to Macy's! People like you who are incapable of doing their job are ruining America." She said this because I didn't have a gift box in the size she preferred. So I had to go over to another register in a nearby department and grab one...rude. But some customers are super nice, like anywhere.
    Macy's management tells you to try and greet every customer. But some people do not want to be greeted. Some people simply want to shop alone. I asked a woman "Hello there! May I help you find something in particular?" and she got mad at me for asking her. Her response was "I can find it myself. Can you find something else to do?" Perhaps she was having a bad day.

    Advice to ManagementAdvice

    *More training for newbs. I was just thrown in and I felt really lost sometimes. But it is a learn as you. It would be neat if there was a team of people there to help guide new people. I had one day of training. On my second day I had to close for a department by myself.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Macy's

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