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TERRIBLE

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Concord, CA
Current Employee - Sales Associate in Concord, CA

I have been working at Macy's part-time for less than a year

Pros

employee discounts are good on top of current sales

Cons

Management makes promises before hired and then after you're hired they act like you shouldn't expect what was promised.

Advice to ManagementAdvice

Stop manipulating people in order to hire them.

Doesn't Recommend
No opinion of CEO

4636 Other Employee Reviews for Macy's (View Most Recent)

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  1.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    chance to make more money with comissions

    Cons

    ridiculous late nights when they have sales and no one is even shopping in the store. Comission is taken away form you when people return things. Strong presure to open credit with customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Typical Retail Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Monterey, CA
    Current Employee - Sales Associate in Monterey, CA

    I have been working at Macy's part-time

    Pros

    It's pretty much what you would expect from Macy's. They push you to push loyalties and different programs. But you don't just get nothing for it. For every person you get to sign up for a Macy's card you are given $3.00 and for everyone who applies and gets rejected you get $1.00. You also get a percentage of the total amount of the value shoplifted items if you make the call to LP and help stop them. I've seen a lot of people complain about the pay but i think it's actually pretty descent for a retail job. Mine is $1.50 above minimum wage. Not that's enough to live on. But if you were working part-time as a student or wanted to work there for a second job it would be sufficient. Macy's is one of my part time jobs. I wanted to work here because I don't have much responsibility and in comparison to my other job, it is a relief to not have to care 110%. It's easy. You just have to know a few things about the register and now all about your department and be nice. chill, get paid.
    But Macy's does tend to hire from within a lot. So a lot of people have moved up in the company. My store manager was hired seasonally and worked her way up from that.
    *A lot of associates don't know this, but there are day's when your associate discount doubles. You can go on insight and it has an employee discount calender. Yay!

    Cons

    I've worked with some really nice people but some co-workers are flat out rude. But I don't blame them. Working retail is hard because some people don't understand the demands of the job. And at Macy's the demand for lower prices from customers is a little much. Macy's has signs on certain items that say 20% off. But the discount only goes to Macy's card holders. So when something says 20% off and the person doesn't get it but doesn't want to apply for a card they just get mad and complain.
    I've had more demanding customers here then anywhere else. Women have asked me to pull out chairs for them. Help them put on earrings, blouses. The list goes on. I once had a woman tell me "What has happened to Macy's! People like you who are incapable of doing their job are ruining America." She said this because I didn't have a gift box in the size she preferred. So I had to go over to another register in a nearby department and grab one...rude. But some customers are super nice, like anywhere.
    Macy's management tells you to try and greet every customer. But some people do not want to be greeted. Some people simply want to shop alone. I asked a woman "Hello there! May I help you find something in particular?" and she got mad at me for asking her. Her response was "I can find it myself. Can you find something else to do?" Perhaps she was having a bad day.

    Advice to ManagementAdvice

    *More training for newbs. I was just thrown in and I felt really lost sometimes. But it is a learn as you. It would be neat if there was a team of people there to help guide new people. I had one day of training. On my second day I had to close for a department by myself.

    Recommends
    Positive Outlook
    Approves of CEO
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