Macy's

  www.macysinc.com
Work in HR? Unlock Free Profile

4278 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Typical retail environment with low pay and managers with mixed levels of competence and professionalism

Seasonal Sales Associate (Former Employee)

ProsThey'll take anyone off the street as a seasonal hire, so it's a great place to work if you're having trouble finding a job or need some extra holiday money.

Employees who open a lot of credit applications can get up to a 50% discount on many items in the store in the form of "Macy's money," coupons given in $3-$25 increments to high performing associates.

The company keeps track of metrics such as sales and the percentage of customers who are greeted, but doesn't play the secret shopper game so you're not afraid the customer you're talking to is out to get you.

ConsMacy's is a case study in misleading advertising. The company prints coupons that get people in the store and then excludes half the inventory from those coupons in the fine print. Thus associates get a lot of flack from disappointed/misled customers.

Macy's pays lip service to customer service and then imposes bureaucratic restrictions on sales people that make providing real service almost impossible.

Company is in financial distress and has no unique sales advantage such distinctive merchandise or good customer service to distinguish itself from rivals.

Advice to Senior ManagementSince the Macy's name is the only card you have left to play, I think the game is up. Jump to another company as soon as you can.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great for coming in at a management position, horrible for anyone working up the ladder

    Assistant Sales Manager (Former Employee)

    I worked at Macy's


    Pros: Very positive atmosphere as far as team building and motivation goes. Really a great… Cons: Promoting from within is not a strong suit here; most upper-level positions are given to college graduates who have never had a job, or to… Advice to Senior Management: Taking a chance on known quantities whom you have cultivated from their start (and more than that, were encouraging and full of praise for an… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Better than nothing, but most of the time not worth it.

    Sales Associate (Current Employee)

    I have been working at Macy's


    Pros: small paycheck, better than nothing Cons: Overworked: one associate to cover all of the misses dept on particular nights, low pay, denial of breaks (15mins as per company standard.) Managers are… No, I would not recommend this company to a friend More
There are newer reviews on Macy's.

Worked for Macy's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.