There are newer employer reviews for Madewell

 

Tempting perks (discount) with frustrating work experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Madewell part-time (less than an year)

Pros

Really great discount that is valid at Madewell AND J.Crew stores
Friendly work environment
Madewell stores are clean and fresh-looking, and play good music (not too loud to drive you crazy on a long shift)-- fun, youthful vibe

Cons

On-call shifts (won't know if you need to come into work until 2hrs before the shift starts
3 days notice on next week's schedule
low hourly wage
VERY few hours (even as a top associate at the store)

Advice to ManagementAdvice

NO On-call shifts. Use data to know when you need the most associates, and stick to that.

Doesn't Recommend

64 Other Employee Reviews for Madewell (View Most Recent)

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  1. 1 person found this helpful  

    Do not waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Madewell part-time (less than an year)

    Pros

    Discount and free jeans upon hire

    Cons

    NO Hours... I've worked retail before but never have I had an employer give me 5 hours and 1 on call. No one at this store gets hours. There's a staff of 30+ people. Most people have 0 hours every week and one on call shift. There may be opportunity to grow but not at this specific location. How can you grow when you work 5- hours?

    Advice to ManagementAdvice

    Let people know when you hire them how many hours you give. In CHICAGO young women work and also pay rent. Don't mislead hires or lie and don't post "hiring" adds on Craigslist when 15+ people only have on call shifts that are never used.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Very Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Madewell part-time (less than an year)

    Pros

    Great Discount
    Amazing Coworkers
    Ok hourly rate for retail
    Lots of free time outside of work
    Nice clientele
    Like the sense of "befriending" customers

    Cons

    Hours are terrible with no sign of improving. You have to go into the store to get your paper schedule that tells you whether you have a four hour shift or a four hour on-call that probably won't be used. I was promised a certain amount of hours a week when I was hired, like many of my coworkers, and I don't believe anyone would have agreed to work 4 hours a week.

    Also, schedules are only available 3 days before the next week.

    There has yet to be any kind of store meeting. With a new store it would be nice to know exactly what is going on especially when hours go from about 30 hours the first week to 4 the next.

    We don't work on commission, but are encouraged to get high sales goals in order to get hours. Great plan except its hard to show how great of a salesperson you are when working 4 hours in the accessories room.

    Also two hour closes in which everything needs to be perfect.

    Overall pay and hours are too low for what they are asking. And morale is very low due to the lack of communication from management.

    Advice to ManagementAdvice

    Open and honest communication is key to keeping morale up.

    Be honest and upfront when it comes to schedules. Most of us are working to pay rent, not for fun, and can't live in Chicago with so little hours.

    Don't over-hire. Perhaps a few people with 15+ hours will suffice than 30 or 40 employees with 4 hours.

    Perhaps management training would have been helpful.

    Doesn't Recommend
    Neutral Outlook
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