Magellan Health

  www.magellanhealth.com
  www.magellanhealth.com
There are newer employer reviews for Magellan Health

1 person found this helpful  

Call Center Boredom

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Authorization Representative in Phoenix, AZ
Former Employee - Authorization Representative in Phoenix, AZ

I worked at Magellan Health

Pros

One of the best reasons is the opportunity to become a team lead or manager.

Cons

High turnover, low morale. Firms continually try to reward by low budget luncheons or non financial rewards. Bottom line is, money talks.

Advice to ManagementAdvice

The same advice to all firms that use call centers: radically rethink the call center model to address turnover.

Doesn't Recommend
No opinion of CEO

121 Other Employee Reviews for Magellan Health (View Most Recent)

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  1.  

    Good Pay, Salary & Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Data Analyst in Columbia, MD
    Current Employee - Data Analyst in Columbia, MD

    I have been working at Magellan Health

    Pros

    Very Top Notch Intelligent Employees

    Cons

    Political Environment - Not a friendly place to work

    Advice to ManagementAdvice

    Diversify upper management in all areas

    No opinion of CEO
  2.  

    Poor Utilization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Magellan Health

    Pros

    Good benefits, excellent work/life balance with ability to work from home a couple days a week, lots of PTO up front.

    Cons

    Very difficult to get information from others within the team which makes doing my job harder. If they'd just give up a little control things could be accomplished much more efficiently.

    Advice to ManagementAdvice

    Provide training on systems instead of letting you guess and fumble way around.

    No opinion of CEO
There are newer employer reviews for Magellan Health

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