Make-A-Wish Foundation

  www.wish.org
  www.wish.org
There are newer employer reviews for Make-A-Wish Foundation

5 people found this helpful  

Great Mission, wonderful experience for young professionals

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ

I have been working at Make-A-Wish Foundation

Pros

1. The Mission- the kids and families are what keep people inspired to work here

2. The Company Culture- telecommuting is a valid option here- many National Office staff work remotely, staff are encouraged to take your vacation time, flexible schedules when needed, overall management is very accomodating to staff needs

3. Great Brand- it is exciting to work for such a wonderful organization and you can proudly represent the brand because the mission really is helping families during a diffcult time. Make-A-Wish staff and volunteers operate with a lot of integrity.

4. Job responsibilities- as a young professional, you are given an opportunity to handle a lot more than you would at a regular corporate job in the for-profit world. There is tons of work and if you are willing to take on projects you can get some great experience.

Cons

1. Tension between National Office and International Office. Also, sometimes tension between Chapters and National Office, although those problems have started to fade in recent years. Every Make-A-Wish office is its own seperate 501(c)(3), which makes for an "every office for themselves" mentality. The structure needs to change for cooperation to continue. Leadership can preach the "Power of One" message, but unless the organizational structure changes there will always be the need to take care of your own chapter first before helping others.

2. Change is slow moving. People at Make-A-Wish are sometimes afraid to ruffle people's feathers. Everyone wants to be the "nice guy", which causes staff to dance around problems instead of facing them head on.

3. Promotions are scarce- you have to work at Make-A-Wish a very long time to get promoted to the senior manager, director or VP level. If you are okay with being an assistant, coordinator or manager forever you'll be happy here.

4. Salary & Benefits are just okay. Because the promotions are scarce, you don't move past your annual 3% raise each year which can be frustrating. Heath coverage for employee is at no cost, which is great, but if you want to add your spouse or kids to the plan be prepared to pay a premium. They do offer 401k matching, short term disability, long term disability, etc.

Advice to ManagementAdvice

Management needs to address the structure of the organization to solve a lot of the tensions between different offices. Just presenting the face of cooperation from the leadership team does not prevent other staff from quietly stabbing each other in the back. Someone needs to be in charge of the entire organization and hold people accountable. There are too many bosses (CEO of chapter, vs CEO of National vs CEO of International- who is in charge?)

HR can work on helping staff with moving through their careers and give options for further development. The monthly training sessions on a topic are not enough. A personalized plan of growth for the employees is desperately needed.

Also, more training for managers is needed as well. I see a lot of director-level staff who don't have a clue how to manage their employees.

Recommends
Approves of CEO

60 Other Employee Reviews for Make-A-Wish Foundation (View Most Recent)

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  1.  

    Great internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Volunteer Intern in Morrisville, NC
    Former Employee - Volunteer Intern in Morrisville, NC

    I worked at Make-A-Wish Foundation

    Pros

    Helping the families and seeing the wish come true.

    Cons

    Non paid intership and no positions available.

    Recommends
    No opinion of CEO
  2.  

    It was ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Volunteer Coordinator in New York, NY
    Former Employee - Volunteer Coordinator in New York, NY

    I worked at Make-A-Wish Foundation

    Pros

    The Organization does amazing things. I was proud to be a member of their organization. The office I was in had wonderful people working there.

    Cons

    Wish Coordinators are expected to work very long hours and have case loads like social workers.
    The office I worked in wasn't fair regarding promotions. If you were liked you got promoted, if not, then you weren't promoted.

    Advice to ManagementAdvice

    You could probably hire a few more people and still make your A nonprofit rating. Some of what the wish coordinators are expected to do and the hours they have to put in are really too long.

    Approves of CEO
There are newer employer reviews for Make-A-Wish Foundation

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