Man's Best Friend
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Kennel Technician (Former Employee) Houston, TX

ProsIf you love dogs, the best part of your day is being able to spend time with them. You also have an opportunity to see various breeds of dogs. It's also a very physical job, which is great if you're an athletic and high energy person.

Cons- The facility is filthy, and in disrepair. The air conditioning unit freezes over regularly (elevating the temperature within the building), and the condensation drips from the ceiling to into some of the dog runs.
- The facility reeks. There are no drains in near the runs, so it's impossible to actually remove urine from floors.
- They overbook, and understaff. During a holiday there will be roughly 200 dogs with only 4 people to care for them. One of the 4 employees is busy bathing dogs all day, so that leaves 3 people with 200 dogs.
- You will be paid minimum wage. If you receive a raise; it will be anywhere from .05 to .25.
- There is no room for advancement.
- This facility places a focus on accepting aggressive dogs. They also do not carry worker's compensation insurance through the state of Texas. So, if you are injured by a dog severely enough to require medical attention, you will have to deal with it on your own.
- Gossip and hearsay governs interpersonal politics from the management on down. Certain managers will take it upon themselves to intentionally make your already difficult job even more trying in an effort to force you into quitting.
- You will be put in a position where you will have to lie to a dog's owner about why Spot has a gash on his face, fleas, kennel cough, or some other flaw he/she did not enter the kennel with.

Advice to Senior Management- Hire more people.
- Power wash the facility multiple times per week.
- Raise the prices for services & increase pay for employees.
- Train new employees. There should be a mandatory training period for all employees so everyone working in the kennel knows exactly what is expected of them and how to correctly perform tasks.
- Management needs to set the bar for performance, instead of pushing all of the blame for ill-performed tasks onto employees who were also never properly trained.
- Put money into the building or find a new facility.

No, I would not recommend this company to a friend

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