Manulife Financial

  www.manulife.com
  www.manulife.com
There are newer employer reviews for Manulife Financial

 

The first 2 years were great but afterwards it was downhill after I came back from 2 maternity leaves.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Services Representative in Toronto, ON (Canada)
Current Employee - Customer Services Representative in Toronto, ON (Canada)

I have been working at Manulife Financial

Pros

They provide paid education that is related to my work. The compensation is not bad for what I do.

Cons

It's hard to get promoted even when you exceed expectations. They expect higher quantity of work done and cut our breaks to 10 minutes morning and afternoons. I feel like they want us to quit and get cheaper contract employees.

Advice to ManagementAdvice

If we perform well, give us a promotion. All the other departments recognize their employees but our department is so stingy with promotions. I used stay after work to finish my work as I wanted my company to do well. Nowadays, I leave right at the end of my schedule and could care less if I have more work piled up. The Call Centre wants us to take more calls yet they don't give us time to work on the after call work unless it's not busy...it's stressful and unfair.

Doesn't Recommend
No opinion of CEO

241 Other Employee Reviews for Manulife Financial (View Most Recent)

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  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Disability Case Manager
    Current Employee - Disability Case Manager

    I have been working at Manulife Financial

    Pros

    Great work/family life balance. Feel good about the financial future of the company. Ideals and goals of the company are in keeping with my own in regards to work.

    Cons

    some favourtism towards staff that are more oriented to socializing as opposed to work performance.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    COULD DO MUCH BETTER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Rehabilitation Specialist
    Current Employee - Rehabilitation Specialist

    I have been working at Manulife Financial

    Pros

    some flexibility
    easy job
    they try to establish work/life balance (still needs some work)

    Cons

    no recognition
    no room for advancement unless you know someone
    management seems to pick flavor of the month
    benefits not competitive
    do like to hear real feedback, just want you to agree with their opinion
    management teams based on Yes men

    Advice to ManagementAdvice

    listen to employees
    promote based on merit and skill set
    if you pay to do a survey implement the results
    when people quit fill their positions, don't just roll over workloads

    Doesn't Recommend
    No opinion of CEO
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