212 Employee Reviews (View Most Recent)

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Sweat Shop

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Toronto, ON (Canada)
Current Employee - Anonymous Employee in Toronto, ON (Canada)

I have been working at Manulife Financial

Pros

Support when you require time off for personal reasons
Support if you need to work from home for personal reasons - really good at this
Support with education/studies in terms of pay and time off

Cons

Goals are unreasonable and not supported with strong plans to achieve them
Insufficient resources to get the job done
Focus too many things
Dont always do the right thing for employees and especially customers (caring attitude non-existent)

Advice to ManagementAdvice

Define your goals more succinctly. Avoid layering of branding to overcompensate for the lack of customer service. Focus on the methods of providing better services to customers. Remember without customers you cannot exist. Focus on staffing, because without them your customers cannot be served. Have better planning for system enhancement projects, there are too high a risk that is taken here. Take risk, but be careful where you place it.

Doesn't Recommend
Disapproves of CEO

Other Reviews for Manulife Financial

  1.  

    A great experience centered in the heart of Downtown Toronto

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Account Representative  in  Toronto, ON (Canada)
    Current Employee - Client Account Representative in Toronto, ON (Canada)

    I have been working at Manulife Financial

    Pros

    Competitive Pay,
    Great Benefits
    Great co-workers (who helps out)

    Cons

    Training takes 5 weeks
    Rated based on customer survey that may not be really accurate

    Advice to ManagementAdvice

    Management is good overall

    Recommends
    Approves of CEO
  2.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Manulife Financial

    Pros

    flexibility, culture and treatment of employees

    Cons

    the salaries are not competitive

    Recommends
    Approves of CEO
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