213 Employee Reviews (View Most Recent)

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Strong training, Systems are chaotic, High Turnover

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Group Benefits Customer Service Representative
Former Employee - Group Benefits Customer Service Representative

I worked at Manulife Financial

Pros

Training was thorough, a great background for any Benefit related position

Cons

Internal Chaos with so many mergers, there's a huge need to reconstruct and align the systems
Management can't keep Front end CSR's. My training group had 11 people, and after 3 months, only 5 were left. Turnover was horrible.
Absenteeism was also horrible. Every Monday, at least a dozen people would be "sick" since it was the busiest day.

Advice to ManagementAdvice

Remove the 12 months in the same position rule. If it would've been 6 months, I would still be working with your company.

Doesn't Recommend
No opinion of CEO

Other Reviews for Manulife Financial

  1.  

    An easy place to relax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Manulife Financial

    Pros

    Job is easy and environment is a little bit relaxable , it is good for people who has family and would like to spend more time with family or other stuffs.

    Cons

    it is a little bit too slow and is not a good place for learning, Money paid is not as good as other comparable peers in financial district. but in term of relaxation and money it pays, it is a very good place for people who like to spend time on other stuffs. However the comment is for financial job, not for actuarial job.

    Advice to ManagementAdvice

    The system seems only work well for actuaries, but people work on financial job are a little ignored and forgotten. Hope there is an equal treatment for financial background people

    No opinion of CEO
  2.  

    -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial

    Pros

    Well Known Company, nice people to work with.

    Cons

    Limited opportunities for advancement, poor recognition, salaries are not competitive.

    Advice to ManagementAdvice

    Invest in employees.

    Doesn't Recommend
    No opinion of CEO
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