There are newer employer reviews for Manulife
There are newer employer reviews for Manulife

See Most Recent

A great experience centered in the heart of Downtown Toronto

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Account Representative in Toronto, ON (Canada)
Current Employee - Client Account Representative in Toronto, ON (Canada)

I have been working at Manulife

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Competitive Pay, Great Benefits Great co-workers (who helps out)

Cons

Training takes 5 weeks Rated based on customer survey that may not be really accurate

Advice to Management

Management is good overall

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Sweat Shop

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Manulife

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Support when you require time off for personal reasons Support if you need to work from home for personal reasons - really good at this Support with education/studies in terms of pay and time off

    Cons

    Goals are unreasonable and not supported with strong plans to achieve them Insufficient resources to get the job done Focus too many things Dont always do the right thing for employees and especially customers (caring attitude non-existent)

    Advice to Management

    Define your goals more succinctly. Avoid layering of branding to overcompensate for the lack of customer service. Focus on the methods of providing better services to customers. Remember without customers you cannot exist. Focus on staffing, because without them your customers cannot be served. Have better planning for system enhancement projects, there are too high a risk that is taken here. Take risk, but be careful where you place it.


  2. Great company to work for!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director

    I have been working at Manulife

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    flexibility, culture and treatment of employees

    Cons

    the salaries are not competitive


There are newer employer reviews for Manulife
There are newer employer reviews for Manulife

See Most Recent

Work at Manulife? Share Your Experiences

Manulife

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.