There are newer employer reviews for Manulife
There are newer employer reviews for Manulife

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Refused to hire full-time CSRs

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Services Representative in Waterloo, ON (Canada)
Current Contractor - Customer Services Representative in Waterloo, ON (Canada)

I have been working at Manulife as a contractor (More than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Good name & Good trainer - Trainer is very helpful and patient

Cons

Bad pay Uncertainty about employment Expect too much, don't give much

Advice to Management

Try hiring people Permanently instead.

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  1. very slow process for everything; office poliltics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    good building and computers, good co-workers

    Cons

    some mangers are not qualified; it took 6 months to do something that can be done in 6 minutes, very low efficiency

    Advice to Management

    listen to employees for comments about their managers.


  2. A collaborative work environment with great flexibility!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Kitchener, ON (Canada)
    Current Employee - Recruiter in Kitchener, ON (Canada)

    I have been working at Manulife full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Manulife offers great workplace flexibility, leadership support, very thoughtful change processes. My team is great to collaborate with and I appreciate all of the opportunity to undertake ad hoc stretch assignments and growth opportunities!

    Cons

    It can be difficult to address concerns and gain support from management due to the large span of control. Sometimes it is not possible to have concerns addressed quickly due to a large team size.

    Advice to Management

    Increase the frequency of internal communications and the opportunities to collaborate on new initiatives.


There are newer employer reviews for Manulife
There are newer employer reviews for Manulife

See Most Recent

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