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There are newer employer reviews for Manulife

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Business Analyst

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Analyst in Toronto, ON (Canada)
Former Employee - Business Analyst in Toronto, ON (Canada)

I worked at Manulife full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great benefits - including health, dental, pension and global shares.
Lots of opportunities to move within the company
Very friendly staff

Cons

Needs better communication from the management team
More empowerment to employees
Need to better support international opportunities

Advice to Management

Better communication

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  1. most desirable place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Systems Analyst in Waterloo, ON (Canada)
    Former Contractor - Senior Systems Analyst in Waterloo, ON (Canada)

    I worked at Manulife as a contractor (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    excellent working environment including company benefits, parking, communication with management, sharing company news, generous bonus and profit sharing program, flexible working hours

    Cons

    not much to say here


  2. Helpful (4)

    There's good here. Don't let it blind you to the bad, of which there's a lot more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Planning in Toronto, ON (Canada)
    Former Contractor - Planning in Toronto, ON (Canada)

    I worked at Manulife as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The gym in the basement is wonderful and cheap, though sometimes overcrowded. It's very easy to get by here by doing no more than your 40 hours/week, and leaving early seems to be pretty common on Thursdays & Fridays.

    You'll meet some interesting people, some of which might even try to help you out once in a while. Location-wise, Manulife's Toronto offices are great, with easy transit access and decent parking availability.

    The pay packages for full-time employees seem to be adequate.

    Cons

    Manulife's work environment quickly leads you to concluding that it's pointless to work more than 40 hours/week, because no amount of effort and work done will make up for the fact that there's a lack of direction from up top, that people aren't valued, and that most of your work will rely on that of others. This work coming to you from others will likely be poorly done and late, assuming it gets done at all. Basic requests for access to systems and tools are ignored for weeks, sometimes months at a time. Your experience here depends almost solely on who you're managed by and how, which is completely up to chance. If you've got good management (which seems rare) you'll be OK. If not, well, too bad for you.

    If you've got bad management, you're absolutely, 100% done at Manulife. And it only takes 1 of a bunch of managers to ruin it for everyone.

    Individual contributors at Manulife are often quite smart, good people who'd like to work hard. Management, policies, red tape, and a general lack of direction conspire to make their success an impossibility.

    Advice to Management

    Hint 1: if they've been on-stage at a Town Hall meeting, consider firing them. Seriously, 1/2 of your mid to upper level management staff is incompetent.

    Hint 2: Focus, then simplify. Then do it again. For every single part of the company, even the seemingly irrelevant ones.

    As I see it, Manulife has two options. Option 1 =

    Manulife needs to decide what it wants to be.

    - A consumer oriented financial services firm.

    - An institution oriented financial services firm.

    - A bank.

    - An insurance company.

    Once it has that decided, it needs to focus 100% of its efforts into making sure it delivers the best possible services and products to those who are PAYING FOR THEM. In other words, the clients. Not management, not the board, the CLIENTS.

    Option 2:

    Manulife keeps doing what it's doing right now, which is being a semi-random grab bag of financial services for a variety of clients. Far from ideal, but maybe they can make it work. This is if and ONLY if it starts managing the company to become the best financial services firm in every market they're in.

    Right now, Manulife manages the company to ensure a "proper" share price for its investors. It doesn't work, it won't work, and it can't ever work. No matter which way Manulife decides to go, this is something it needs to take to heart if it wants to do well.

    Profits are a result, as is the price your stock is selling at. It's the result of working hard and focusing on your products and clients.


There are newer employer reviews for Manulife
There are newer employer reviews for Manulife

See Most Recent

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