Marc USA

  www.marcusa.com
  www.marcusa.com
There are newer employer reviews for Marc USA

 

A good experience overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Management in Chicago, IL
Current Employee - Account Management in Chicago, IL

I have been working at Marc USA full-time

Pros

Smaller atmosphere in Chicago makes it a tight-knit group with a lot of nice people. There is a strong entrepreneurial and growth vibe. It is a smart place - very focused on strategy for everyone at all levels. People who really perform get rewarded well. They are getting serious about creative. There have been some big hires and upgrades across the creative department and it is having an impact on the work and the culture.

Cons

Lots of the clients are retail, so expect to work hard. If hard work scares you that is a con if it doesn't scare you, you will do very well. They don't do a good job of giving people honest feedback so people don't improve or leave as quickly as they could. It can create a drag on everyone.

Advice to ManagementAdvice

Communication could be better. People seem confused and with all of the change in the agency (new people, new accounts) better, clearer, more frequent communication would really help.

Recommends
Positive Outlook

14 Other Employee Reviews for Marc USA (View Most Recent)

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  1.  

    Not without it's issues, but bottom line it's a great place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management
    Current Employee - Account Management

    I have been working at Marc USA full-time (more than 8 years)

    Pros

    MARC is full of smart, strategic people who really understand their clients' businesses. They live up to the idea of being client partners better than any agency I know. (And their clients actually recognize them for that.) It's a truly collaborative environment where the people within each cross-discipline team genuinely support and help each other. For the most part, it's politics free. Unlike all the big multi-nationals I worked at prior to MARC, real integration is alive and well here. Very few silos. The agency has deep roots in retail marketing, so they're able to lead the industry in a bunch of cool stuff. Recent hires in Interactive and Creative have really dialed up the talent and innovation levels at the agency. One of the best things about the agency is that it doesn't stand on ceremony or hierarchy when it comes to good people. If you demonstrate that you can do more than your title, you'll get promoted, regardless of whether you're "in the queue." It's very entrepreneurial in that way.

    Cons

    The workload can be intense. MARC tends to over-service clients, so when new business comes up, the hours can get really long. The agency needs to build bench strength at the mid-level to take some of the pressure off the discipline heads, who don't have enough time to train the junior people. The other big issue is the culture, which has been too heavily skewed toward strategy at the expense of creative. Sr. Management has made a push to change that, with some big name hires and a new focus on cultivating and protecting our best work. So, I'm optimistic, but time will tell if the culture really changes.

    Advice to ManagementAdvice

    Building the more creative culture is critical. Don't let anything get in the way of that.

    Recommends
    Positive Outlook
  2. 3 people found this helpful  

    Turmoil & Burnout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Marc USA full-time (more than an year)

    Pros

    It's a good place to get your feet wet in the industry and meet people who may be valuable to your network at some point. They offer a great benefits plan.

    Cons

    Senior management is very clique-ish and comes off as unconcerned for the employees doing the day-to-day client service and program execution. Expectations are unreasonable and rewards are paltry. Employees are forced to over-perform but promotions are infrequent and not always awarded when deserved. Lacks the level of professionalism one would expect from this kind of business.

    Advice to ManagementAdvice

    Take a cue from the huge amount of turnover of junior staffers. Make some changes to make the work atmosphere better.

    Doesn't Recommend
    Negative Outlook
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