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1 person found this helpful  

Fun culture & smart people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Marchex

Pros

There is a laid back atmosphere, lots of autonomy in most job positions, free snacks, killer view of the water, the general culture makes it a fun place to work and the people are highly intelligent!

Cons

The biggest gripe is the pay, trying to get a raise is tough and they create job title barriers to get the salary you deserve. The annual raise is pretty insulting (1-3%)

Recommends
Positive Outlook
Approves of CEO

82 Other Employee Reviews for Marchex (View Most Recent)

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  1. 1 person found this helpful  

    Good potential but is in DIRE need of a restructure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campaign Manager in Seattle, WA
    Former Employee - Campaign Manager in Seattle, WA

    I worked at Marchex full-time (more than an year)

    Pros

    All the pros are pretty superficial. There's only so much free snacks, unlimited soda, a good downtown location with a view and nerf gun fights can make up for. Every 2 weeks the CMs have a free beer happy hour. Every 4-5 months they throw a company wide event with free food and booze.

    However those things do not cover the all the soul sucking "cons" and are pretty weak pros considering most corporate advertising companies and definitely independent agencies do this as a minimum if not more for their employees. If you are not applying for an administrative or operations role you probably will not mind working here as they tend to treat you better. The biggest pro is since your title contains "temp" other jobs will not look down on you when you try to leave in less than a year. Plenty people end up taking jobs at Amazon and Microsoft after putting in a little less than a year here (especially if you have previous experience).

    Cons

    -Cares too much about numbers and pushing out accounts. Since its so numbers based people don't care about quality work so you may end up fixing major errors in an account that was just "optimized" a few days ago. Hard to want to do a good job when everyone else is halfing it.
    -Your quality of life and competence of your team members depends on what team you are assigned to. Some teams are expected to work long hours with massive deadlines, some aren't so much. Some teams have people that do good work, others don't. Lots of times if your team does meet its goals you still end up doing extra work for another team that is not meeting its goals.
    -Everyone sits in one big room and because of that it can be a bit distracting if you don't plug in headphones. Obnoxious laughter by certain people.
    -They hire in waves. If someone leaves the team they do not automatically get replaced meaning your work load doubles. And stays doubled until about 3 months after a new person is hired because it takes that long to fully train them.
    -At the end of the quarter teams are evaluated and from there full time hires and more temp works get brought on. Neither your supervisor nor their boss has control over when you finally get to be "full-time" from temp. That information comes down from above and expect to be there over a year before this happens even though they claim up to 6 months.
    -They have "calibrations" in which after every quarter they put you in a category based on performance based on the amount of accounts you push out regardless of the massive error rate you may have. Your boss takes this information and from that fights with the other bosses to fill the few full-time spots open.
    -Good people to work with but its definitely clique based and can be reminiscent of high-school with lots of back-talking.
    -Your "bonus" is crap and there are big hurdle goals in place to make sure you only get the least amount possible.
    -Once you are "full-time" the pay doesn't increase you just get sub-standard benefits and a bus pass.
    -Temp workers aren't invited the the fancy-schmancy holiday party.
    -The company has built their own software they use so prepare for it to go down daily and for it to log you out of it on the hour.
    -Dealing with incompetent outsourcing partners.

    Advice to ManagementAdvice

    Treat your temp employees better. All you are doing currently is training them for better paying positions at other companies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    technical incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marchex full-time

    Pros

    engineers can do what they want

    Cons

    systems are chewing gum and duct tape, eng managers are technically incompetent

    Advice to ManagementAdvice

    software does not magically write itself just because you sprinkled some agile fairy dust

    Doesn't Recommend
    Disapproves of CEO
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