There are newer employer reviews for Marchex

 

Talented People Without a Clear Vision

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Seattle, WA
Current Employee - Anonymous Employee in Seattle, WA

I have been working at Marchex as a contractor

Pros

Free drinks & snacks, occasional freebie "swag," great location/views, work-life balance is valued, overtime usually possible, flex schedule, casual dress.

The people are all pretty nice, smart, and young. Few people are dragging down the team and causing you to do extra work in my experience. This is a nice environment to be a part of, however the free "stuff" doesn't really make up for the cons of the job unfortunately. It's more like a stepping stone to get to the next thing.

Cons

Lowest industry wages of any comparable work: You can easily make more as a server or hostess in a restaurant with tips than you can working here.
Unfulfilled promises with regards to training opportunities: they will tell you about all these great opportunities to learn and sign up for training and then when you ask to do so they tell you it's only available to certain individuals.
They will also tell you in your interview that there is great possibility for career growth. After talking to people in the company, it seems that it takes most people 1.5-2 years minimum to move up into the next level at which point they are making wages that one could still be making in the restaurant industry, waiting tables. These positions are also extremely limited so the chances of getting one of them are very unlikely.
Temp employees are treated as second-class citizens. They are offered zero benefits compared to regular employees. They don't get healthcare benefits, bus passes, or paid days off. You get to become a regular employee at an unknown point in time - usually over a year after you start.

Advice to ManagementAdvice

Check out some of the other Campaign Manager salaries at companies nearby - some of them (located locally) pay $50,000 more per year on average. I don't know what your goal is with paying so low. To train people up so they can leave? Free soda is great, but at the end of the day people need a living wage, healthcare benefits to take care of themselves and their families, and a job that they can be proud of and respect, not free soda at lunch (which they could afford to buy themselves if they were being paid a living wage).

Doesn't Recommend
Neutral Outlook
No opinion of CEO

82 Other Employee Reviews for Marchex (View Most Recent)

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  1. 1 person found this helpful  

    Great collaborative environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Marchex full-time for more than 3 years

    Pros

    I love the work/life balance at Marchex. Work hard, play hard.

    Cons

    Like anywhere, info doesn't always trickle down.

    Advice to ManagementAdvice

    Clear and transparent communication.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work life balance, collaboration and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead  in  Seattle, WA
    Current Employee - Technical Lead in Seattle, WA

    I have been working at Marchex full-time for more than 5 years

    Pros

    Work life balance in an industry known for overtime. Decent benefits package. Good pay and raises. Business and Engineering collaboration. We strive to do the right thing for the company instead of taking orders from external partners. Great downtown Seattle location for shopping and entertainment. Company socials and offsite fun - company kickball tournament. Agile methodology allowed to grow in best way for each team's makeup. Cafeteria facing the water with fruits, snacks and drinks.

    Cons

    Small space for the continuing growth of the company. Some legacy platforms that are difficult to refactor, BUT are on deprecation paths. Training budget per person is small which makes it difficult to go if the training is in another city/state.

    Advice to ManagementAdvice

    Raise the training budget per person. Continue to improve on communication and transparency.

    Recommends
    Positive Outlook
    Approves of CEO
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