8 Employee Reviews (View Most Recent)

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A very good and frustrating experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Phila, PA
Former Employee - Anonymous Employee in Phila, PA

I worked at Mark Group full-time for less than a year

Pros

There are a lot of good, smart, hardworking people here. This especially includes the install crews that keep the business running and earned the company an Angie's List service award in 2012. Unfortunately, all of these good folks are stymied by their British bosses.

Cons

The British bosses. The folk from the UK parent do not give the US executives the autonomy to run the company. Operating in the UK is very different from the US and the British fail to grasp this. From the second rate systems and support to the crippling manuals processes, this is a failure waiting to happen.

Advice to ManagementAdvice

Stand up to the UK ownership and let they know what it is you need to be successful. You may be surprised and they may give you the resources you need. I don't see it happening, but if you don't ask, you'll never know.

Doesn't Recommend
Neutral Outlook

Other Reviews for Mark Group

  1.  

    Overall bad experience with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Mark Group full-time

    Pros

    They have a great group of hard working employees. Unfortunately they all seem to be leaving the business out of frustration.

    Cons

    This company has been around in the uk for over 30yrs and is operating in other countries. Yet this company has no direction and they keep hiring people and creating more over head in the corporate office and can't pay any of the bills or pay its contractors on the branch level. They make changes and implement new processes that make no sense and don't work.

    Advice to ManagementAdvice

    The corporate team has no idea what it's employees actually do for the company. Ask the employees that have been loyal to the business and have been able to get things done over the years what they need. Stop letting people make decisions that have no clue what they are talking about.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great opportunity to grow with a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mark Group full-time

    Pros

    - Mark Group is made up of good, hard working and helpful people
    - Management works hard to make this a successful company
    - Open and honest communication
    - Flexible work/life balance
    - Fast paced and growing!

    Cons

    - More PTO time would be a nice bonus, especially for salaried roles
    - Mark Group has the occasional "growing" pains of a newer company but we work through them

    Advice to ManagementAdvice

    Continue to provide clear direction to all employees so everyone feels they have a stake in the success of the business

    Recommends
    Positive Outlook
    Approves of CEO
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