Mark Travel

  www.marktravel.com
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23 Employee Reviews (View Most Recent)

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1 person found this helpful  

When This company split the "Witches of Eastwick" took over!

Customer Care Representative (Former Employee) Orlando, FL

ProsGetting to help people who booked vacations with this company. The 2 people in the scheduling department were great.

ConsWhen I first started at Mark Travel it was different. Unicorns and rainbows. When the company split into Southwest Vacations which is where I was and Funjet in WI. It allchanged. The company started getting "upgrades" to their system. We had headphones that we could never hear people but the clients always heard everything around us. Our reservation system always crashed. Our new email system for answering emails was in beta! The company is being now run by all women and the dynamic of the workplace is off. At the end of 2012 for 3 months they cut hours to almost part time because we were so slow but WI office was slammed but they would not open up our lines to help them so we could keep our hours.In Jan 2013 they promised overtime and it never came. They could not stop roaches in that place.

Advice to Senior ManagementFix your system, Too many women running the place,pest control,marketing

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Terrible company to work for.

    Customer Care Representative (Current Employee) Orlando, FL

    I have been working at Mark Travel full-time for more than 5 years


    Pros: It's a job. Better than nothing I guess. Cons: Low pay wages, bad working hours constantly change without propper notice, too much mandatory overtime when they need you but they cut your hours when… Advice to Senior Management: Get real! Listen to the needs of your employees and take action! Try to be more empathetic… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Once a great company - uncertain future?

    Anonymous Employee (Former Employee) Milwaukee, WI

    I worked at Mark Travel full-time for more than 3 years


    Pros: Bill La Macchia Sr. is an icon in the travel industry… Cons: Remainder of executive leadership is hit or miss. Travel industry is extremely competitive, and… Advice to Senior Management: Whoever takes over for Bill La Macchia Sr. is a big question that will determine the future of the company. With only Funjet &… – I'm not optimistic about the outlook for this company… More
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