Marriott
3.6 of 5 998 reviews
www.marriott.com Bethesda, MD 5000+ Employees

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Marriott as a company is great, but the pay is not.

Front Desk Associate (Current Employee)
Detroit, MI

I have been working at Marriott

ProsHuge network of hotels gives room to move around and be promoted
Management is usually understanding and respectful
Fun and young front desk staff
Employee hotel discount is nice
Time at work goes by quickly because you are always busy

ConsLOW pay (barely above minimum wage) - makes it easy to burn out
Training system has some flaws
Dealing with some RUDE, pushy, unrealistic people - you have to learn to not take complaints personally
The hours are hard to get used to, transitioning between early mornings and late nights
Working on holidays

Advice to Senior ManagementPlease find a way to pay the front desk staff a higher wage. Hire quality people who are great at the job, and the extra money you pay them would be well worth it. Don't hire idiots.

Yes, I would recommend this company to a friend

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1 person found this helpful  

In my 13 years In market or global sales, Marriott First priority is o their owners that incorporate the Mgmt Contract

Senior Account Executive/Corporate (Current Employee)
San Francisco, CA

I have been working at Marriott


Pros: Autonomy, product and the amount of different brands, strategy is… Cons: Managers are scared to make firm decisions. It is impossible to fix blatant problems in organization. Very… Advice to Senior Management: Very management driven instead of true leadership. More

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AN OKAY EXPERIENCE

Anonymous Employee (Current Employee)
Coral Springs, FL

I have been working at Marriott


Pros: postiion is great for interacting with guest on a daily basis. good position for expanding communication… Cons: lack of communication between management and staff unfairness in the work… Advice to Senior Management: improve moral of the company No, I would not recommend this company to a friend More

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